Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Paid holidays
Job Description
Hy-Vee is a well-established supermarket chain known for its commitment to quality products and outstanding customer service. With a strong presence in the Midwest, Hy-Vee operates numerous stores that offer a wide array of fresh foods, groceries, and other household essentials. The company emphasizes the value of community involvement and the importance of creating a positive shopping experience for every customer. At the heart of Hy-Vee's success is its workforce, known for their helpful smiles and dedication to assisting customers throughout the store. This commitment to service excellence is reflected in the company's motto of providing "a helpful smile in... Show More
Job Requirements
- High school diploma or equivalent
- Hy-Vee food safety training
- Food safety certified
- One to three years of similar or related work experience
- Prior experience in meal preparation preferred
- Ability to exert up to 50 pounds of force frequently and up to 10 pounds constantly
- Vision requirements include distance and color perception with or without correction
- Ability to perform physical activities including balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, finger dexterity, grasping, feeling, talking, hearing, and repetitive motions
- Ability to do logical or scientific thinking to solve problems
- Ability to perform arithmetic calculations
- Good communication skills to interact with customers and coworkers
- Must report to work on time and follow company policies
Job Qualifications
- High school diploma or equivalent
- Hy-Vee food safety training certification
- Food safety certified
- One to three years of related experience preferably in meal preparation
- Strong customer service skills
- Ability to communicate effectively with customers and team members
- Knowledge of proper sanitation procedures
- Ability to work collaboratively in a team environment
- Basic arithmetic skills including fractions, decimals, and percentages
- Problem-solving skills involving abstract and concrete variables
Job Duties
- Prepares fresh sushi for customers both packaged and made-to-order
- provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- makes an effort to learn customers' names and to address them by name whenever possible
- answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- assists customers by escorting them to the products for which they’re looking, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- works with co-workers as a team and provides training to ensure customer satisfaction and a pleasant work environment
- understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- involved in schedules and overseeing food ordering and planning
- communicates to customers on phone, in person, or on e-mail regarding food and food preparation
- aids in the merchandising techniques for sushi foods
- aids in the merchandising food layout
- attends company wide and industry meetings as assigned
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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