Job Overview
Employment Type
Hourly
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Training and Development
supportive work environment
Job Description
Hy-Vee is a respected and well-established employee-owned supermarket chain known for its strong commitment to quality, community, and customer service. Operating primarily in the Midwest, Hy-Vee prides itself on offering a wide variety of products including fresh groceries, pharmacy, and specialty departments. The company aims to create a family-friendly environment in its stores, emphasizing the importance of helpful service and positive customer interactions. At Hy-Vee, the people who work there are regarded as the company’s greatest strength, which is reflected in their promise of "a helpful smile in every aisle." This dedication ensures that both employees and customers enjoy a... Show More
Job Requirements
- High school diploma or equivalent
- Food safety certified with Hy-Vee food safety training
- One to three years of similar or related work experience
- Prior meal preparation experience preferred
- Ability to perform physical activities such as balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting
- Ability to exert up to 50 pounds of force frequently and 10 pounds constantly
- Good vision including depth perception and color vision
- Ability to do logical or scientific thinking
- Ability to perform arithmetic calculations including fractions, decimals, and percentages
- Ability to compose correspondence and follow technical manuals
- Strong communication skills
Job Qualifications
- High school diploma or equivalent
- Food safety certified with Hy-Vee food safety training
- One to three years of similar or related work experience
- Prior experience in meal preparation preferred
- Ability to do logical or scientific thinking to solve problems with several abstract and concrete variables
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Possess the ability to compose original correspondence
- Follow technical manuals and have increased contact with people, talk with customers to identify their requests, guide people and provide basic direction
Job Duties
- Prepares fresh sushi for customers both packaged and made-to-order
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Assists customers by escorting them to the products for which they are looking, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Works with co-workers as a team and provides training to ensure customer satisfaction and a pleasant work environment
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Involved in schedules and overseeing food ordering and planning
- Communicates to customers on phone, in person, or on e-mail regarding food and food preparation
- Aids in the merchandising techniques for sushi foods
- Aids in the merchandising food layout
- Attends company wide and industry meetings as assigned
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Qualifications
Experience
Mid Level (3-7 years)