Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $64,885.00 - $84,514.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
accident insurance
Disability insurance
Parental leave
Employee assistance program
Commuter Benefits
Paid holidays
Paid Time Off
401(k) Plan
flight privileges
Job Description
United Airlines is a globally recognized airline known for its commitment to safety, exceptional service, and connecting people across the world. As one of the largest airlines in the United States and a leader in global aviation, United Airlines offers extensive route networks and a wide range of career opportunities. This established company not only focuses on passenger travel but also prioritizes employee growth, wellness, and support through comprehensive health benefits and career development paths. Their inclusive work environment embraces diversity and collaboration, aligning with their mission to unite the world and create an outstanding airline experience. United Airlines is... Show More
Job Requirements
- Bachelor's degree or 4 years of relevant work experience
- Minimum 2 years equivalent or similar work experience
- 2+ years leadership experience managing and influencing a team
- Able to work on site, weekends, and holidays
- Must possess exceptional planning and organizational skills, along with strong written and oral communication skills
- Positive attitude and ability to adapt to constantly changing work environment
- Demonstrated conflict resolution and decision-making capability
- Proven ability to work independently and in a team environment
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
Job Qualifications
- Bachelor's degree or 4 years of relevant work experience
- Minimum 2 years equivalent or similar work experience
- 2+ years leadership experience managing and influencing a team
- Required to attend United's flight attendant training to earn FAA certification if not currently flight qualified
- DOT Safety Sensitive Position
- Able to work on site, weekends, and holidays
- Must possess exceptional planning and organizational skills, along with strong written and oral communication skills
- Positive attitude and ability to adapt to constantly changing work environment
- Demonstrated conflict resolution and decision-making capability
- Proven ability to work independently and in a team environment
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
Job Duties
- Inspire flight attendants to deliver a high-quality onboard experience to drive improvement in Net Promoter Score (NPS)
- Recognize flight attendants for exemplary service, teamwork, and performance
- Assist flight attendants at the Concierge Desk and resolve issues in the moment as necessary
- Exercise United's Core4 values to provide local support and care for flight attendants during any inflight incident
- Oversee the performance of the flight attendant team in line with the flight attendant collective bargaining agreement
- Conduct investigations regarding performance, complaints, or other work-related issues
- Keep flight attendant team informed by sharing corporate initiatives and changes in policy or procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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