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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $24.00 - $42.00
Work Schedule
Day Shifts
Weekend Shifts
Job Description
St. Jude Children's Research Hospital is a renowned pediatric treatment and research facility focused on pediatric catastrophic diseases, mainly childhood cancer. Established with the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment, St. Jude is a leading institution recognized worldwide for its innovative research, compassionate care, and commitment to patients and their families. The hospital is known for its excellent work environment, a strong emphasis on teamwork, professionalism, and communication, and a dedication to maintaining the highest culinary standards in its food service operations.
The role of Supervisor - Food S... Show More
The role of Supervisor - Food S... Show More
Job Requirements
- High school diploma or GED
- bachelor’s degree preferred
- 3+ years of relevant experience
- experience implementing and monitoring food services policies, procedures, and programs
- experience supervising teams, resources, and timelines
- strong understanding of food services regulations, laws, and standards
- proven performance in earlier roles
- ServSafe Food Protection Manager certification or equivalent within six months of hire
- ability to plan workload and give clear directions
- ability to review work and provide feedback and evaluations
- coaching and development skills
- knowledge of food service processes, tools, and methodologies
- understanding of administrative and safety policies
- ability to manage technical issues and escalate as needed
- physical fitness for a stressful environment
- effective communication skills
- problem-solving and data analysis skills
- ability to manage team meetings and engage cross-functional teams
- digital communication proficiency
- ability to maintain calm under pressure
- proactive customer engagement
- ability to handle complex customer needs and escalate when necessary
Job Qualifications
- High school diploma or GED
- bachelor’s degree preferred
- 3+ years of relevant experience
- experienced in implementing and monitoring food services policies, procedures, and programs
- experienced in supervising teams, resources, and timelines
- strong understanding of food services regulations, laws, and standards
- proven performance in previous roles
- ServSafe Food Protection Manager certification or equivalent within six months of hire
Job Duties
- Supervise staff in accordance with departmental and hospital policies and procedures
- ensure high quality of food, efficient production and service, including excellent sanitation in compliance with departmental sanitation standards
- interact with key stakeholders such as Retail Manager and Executive Chef to assist in production planning and waste reduction
- manage daily, weekly, and/or monthly reports and assist with cost reduction programs
- research new techniques to improve food services
- lead and supervise teams, train, mentor, and guide team members
- exhibit empathy and professionalism in interactions with patients, staff, and guests
- communicate clearly and efficiently to ensure excellent customer service
- supervise daily duties of area staff including verifying task sheets, break schedules, and timekeeping
- provide fast and efficient service recovery for guest comments
- ensure assigned staff attend all training and education sessions
- complete routine safety and compliance inspections
- perform other duties as assigned to meet department and institutional goals
- maintain regular and predictable attendance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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