Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $34.90 - $36.39
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Fly for free
retirement plan matching
Profit sharing
Health Insurance
Paid Time Off
Shift premiums
Overtime opportunities
Job Description
Southwest Airlines is a leading airline company known for its commitment to delivering friendly, reliable, and low-cost air travel to millions of customers across the United States. Founded on a strong foundation of employee respect and customer focus, Southwest Airlines consistently ranks among the top airlines for customer satisfaction and operational excellence. The company fosters a work environment that promotes creativity, innovation, and personal growth while ensuring equal opportunity for all employees. At Southwest, the culture encourages employees to share the same respect and caring attitude externally with customers as they receive internally within the organization. As part of their... Show More
Job Requirements
- Resident of the state of North Carolina
- No previous Supervisor Ramp position interview at RDU within last 12 months
- U.S. citizenship or current authorization to work in the U.S.
- Must maintain well-groomed appearance per company standards
- Must be at least 18 years of age
- Must comply with company attendance standards
- Ability to perform work duties in office and limited space workstation for extended periods
- Ability to perform duties with potential exposure to noise, vibrations, outdoor and inclement weather conditions
- Ability to lift and move items of 70 pounds regularly and repetitively lift 40 to 50 pounds
- Ability to climb, bend, kneel, crawl, and stoop frequently for extended periods
Job Qualifications
- Broad knowledge of airline operations
- Skilled in communication and leadership
- Knowledge of applicable collective bargaining agreements
- Ability to obtain SIDA badge and meet local airport requirements
- Current valid driver’s license issued in the United States
- Ability to obtain GSC qualification and comply with DOT drug and alcohol testing program
- May be required to obtain Customs’ Seal and meet international flight requirements
- Skilled in problem-solving and decision-making
- Ability to communicate effectively in English
- Ability to recognize and address safety and performance concerns
- Knowledge of business and management principles including strategic planning, resource allocation, and coordination of people and resources
Job Duties
- Model the Southwest Way by guiding and leading team members using Southwest Airlines talent management practices to coach, develop, and engage employees
- Adhere to company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
- Invest in leadership and self-growth through participating in continuous learning and development
- Actively coordinate with all departments to maintain the station's on-time performance, employee morale, and customer satisfaction
- Monitor and guide ground support performance to ensure requirements are met
- Ensure all equipment including ground support equipment (GSE) is maintained and available for the operation
- Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment
- Drive performance processes by forecasting operational situations, monitoring and achieving results against key metrics, and holding responsible parties accountable for results
- Perform administrative duties daily, such as building and closing shift bids, daily work assignments, daily payroll, and attendance reports
- Assure proper administration of labor contracts or agreements emphasizing minimal labor disputes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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