Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $34.94 - $36.39
Work Schedule
Rotating Shifts
Weekend Shifts
Fixed Shifts
Benefits
Free flights
retirement savings plan
Profit-sharing
Health Insurance
Dental Insurance
Paid Time Off
Shift premiums
Job Description
Southwest Airlines, a renowned leader in the airline industry, is committed to providing employees with a stable work environment fostered by equal opportunities for learning and personal growth. As a company, Southwest Airlines encourages creativity and innovation to continually enhance its operational effectiveness and maintain its competitive edge in the market. The culture at Southwest Airlines is deeply rooted in values of respect, concern, and care, not only for its customers but equally for its employees. This supportive atmosphere ensures that team members feel valued and empowered to contribute meaningfully to the organization.
Southwest Airlines operates as a major ... Show More
Southwest Airlines operates as a major ... Show More
Job Requirements
- Must be a resident of Illinois or Indiana
- Must not have been interviewed for the Supervisor Ramp position at MDW in the last 12 months and not selected
- U.S. citizenship or current authorization to work in the U.S.
- Must be able to obtain a SIDA badge and meet airport security requirements
- Valid U.S. driver's license
- Must comply with the Department of Transportation drug and alcohol testing program
- Availability to work shifts including early mornings, late evenings, weekends, and holidays
- Ability to lift and move items weighing 70 pounds regularly and 40-50 pounds repetitively
- Ability to work outdoors in inclement weather
- Ability to communicate effectively in English
- Ability to use computers and office productivity tools
- Must maintain a well-groomed appearance
- Must be at least 18 years old
- Compliance with company attendance standards
- No current or future work authorization sponsorship available
- Able to obtain GSC qualification and possibly Customs Seal if required.
Job Qualifications
- Broad knowledge of airline operations
- Skilled in leadership, coaching, and team development
- Strong communication skills both written and verbal
- Knowledge of safety and compliance procedures
- Ability to oversee and manage ground support equipment
- Proficient in administrative and clerical procedures
- Ability to analyze situations and solve problems effectively
- Knowledge of labor contract administration
- Ability to manage staffing, payroll, and work assignments
- Capability to work flexible shifts including early mornings, evenings, weekends, and holidays
- Must be able to obtain a SIDA badge and comply with DOT drug and alcohol testing
- Valid U.S. driver’s license
- Ability to maintain professional appearance and adhere to company attendance standards
- U.S. citizenship or authorization to work in the U.S.
Job Duties
- Model the Southwest Way by guiding and leading team members using Southwest Airlines talent management practices to coach, develop, and engage employees
- Adhere to company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
- Invest in leadership and self-growth through continuous learning and development
- Coordinate with all departments to maintain on-time performance, employee morale, and customer satisfaction
- Monitor and guide ground support performance to ensure requirements are met
- Ensure all equipment including ground support equipment (GSE) is maintained and available for operations
- Oversee day-to-day airport operations to ensure a safe, secure, and legally compliant service-conscious environment
- Maintain a safe working environment and implement programs to reduce accidents and injuries
- Drive performance by forecasting operational situations, monitoring key metrics, and holding parties accountable
- Manage administrative duties such as shift bids, payroll, attendance reports, and staffing verification
- Assure proper administration of labor contracts to minimize labor disputes
- Perform duties as directed by leadership
- Report status updates consistently to leaders and employees
- Review and ensure accurate delay coding
- Work with staff planning to build bids aligned with hourly goals.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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