Supervisor - ORD Chicago O'Hare International Airport - Full-Time (overnight)
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
group health insurance
Medical insurance
Dental Insurance
Company paid life insurance
short-term disability insurance
Matching 401k
Paid Time Off
Paid holidays
wellness reimbursement program
Job Description
Smarte Carte, Inc. is a global leader in providing self-serve vended luggage carts, electronic lockers, commercial strollers, and massage chairs, along with a variety of other passenger and guest services. Headquartered in St. Paul, Minnesota, Smarte Carte has extensive operations not only across the United States but also internationally in countries including Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and the United Kingdom. The company prides itself on its commitment to environmental responsibility, operating recyclable equipment and actively working to reduce its carbon footprint. Smarte Carte values a diverse and inclusive workforce, encouraging individuals from all genders, ethnicities, and... Show More
Job Requirements
- High school diploma or equivalent
- proven leadership skills
- availability for overnight shift from 10 PM to 6 AM
- ability to obtain Airport Badge
- valid Driver's License
- ability to lift 40 pounds, push/pull 75 pounds, and walk/stand for the duration of the shift
- willingness to work weekends and holidays as needed
Job Qualifications
- Computer and smart phone proficient
- excellent customer service
- effective communication in English
- proven leadership skills
- previous supervisor experience preferred
- cash control experience preferred
- general knowledge of vended service products preferred
Job Duties
- Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads
- maintain a safe working environment by monitoring safety procedures and equipment
- perform the same cart associate work duties as those supervised, including collecting and transporting carts to ensure availability for customer use, providing customer service to airport passengers, and light cleaning of carts and rental equipment
- collaborate with workers and managers to solve work-related problems
- review work throughout the process and at completion to ensure proper performance
- explain regulations, policies, or procedures
- provide customer service by greeting and assisting customers and responding to inquiries and complaints
- maintain excellent communication and cooperation with employees, facility management, airline management, and government officials such as CBP, TSA, and FBI
- inspect equipment including carts, CMUs, Cushmans, perform emergency maintenance or take equipment out of service and report maintenance needs
- assist with collections, counting/recording money, documenting meter readings
- assess training needs of staff and arrange for or provide appropriate instruction
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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