Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
travel privileges
Vacation plan
401(k) with Company Match
Profit-sharing and bonus opportunities
Health plan options
dental coverage
Vision plan options
benefits navigation services
24-hour virtual urgent care
family planning and fertility treatment
LGBTQ+ friendly services
Life and AD&D insurance
short-term and long-term disability
flexible spending accounts
Employee assistance program
Job Description
PSA Airlines is a wholly owned subsidiary of American Airlines, dedicated to providing exceptional airline services while fostering a culture of inclusivity, teamwork, and professional growth. With more than 4,000 employees, PSA Airlines is committed to upholding safety, reliability, and customer satisfaction as core principles of operation. The company culture, known as The PSA Way, serves as the foundation for daily operations, emphasizing stability, growth, and future-focused initiatives. Safety takes precedence in every aspect of the business, ensuring a safe and respectful environment for all employees and customers alike. PSA Airlines offers comprehensive benefits to its team members, including travel... Show More
Job Requirements
- High school education or equivalent
- Previous leadership experience
- Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
- Must be able to qualify as a Flight Attendant and retain Check Flight Attendant qualification on all aircraft types
- Excellent interpersonal, planning and organizational skills
- Above average oral and written communication skills
- Ability to speak/read/write in English
- Must be authorized to work in the U.S.
Job Qualifications
- High school education or equivalent
- Previous leadership experience
- Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
- Must be able to qualify as a Flight Attendant and retain Check Flight Attendant qualification on all aircraft types
- Excellent interpersonal, planning and organizational skills
- Above average oral and written communication skills
- Ability to speak/read/write in English
- Previous aviation experience preferred
- Previous experience supervisory and/or managing in a union environment preferred
Job Duties
- Model's PSA's core values by being an approachable and visible leader who fosters trust and respect with their team
- Responsible for addressing and improving employee performance in the areas of customer service, safety, appearance, conduct, dependability, and attendance through actions including recognition, coaching, and verbal and/or written delivery of corrective action when necessary
- Promotes health, wellness, and safe work practices
- Acts as a liaison between Inflight, other departments and Station Personnel
- Provides InFlight assistance and support for inbound and outbound flights, e.g., Flight Attendant injuries and aircraft emergencies
- Responds quickly and effectively to unplanned events encountered in a fast-paced Aviation environment to include handling Crew conflict, and emergency situations
- Provides feedback to the Inflight Services Base Managers regarding employee performance and attendance
- Tracks and follows up on delays that have been coded to Inflight to affect a positive change in key performance indicators (KPI)
- Conducts daily Concourse audits in the terminal which includes meeting crew on the aircraft on the concourse, providing recognition for Flight Attendants, ensuring FA tablets are updated and compliant, and supporting the operational needs of Station and Crew
- Acts as a liaison between Inflight Operations and the Inflight Standards and Training groups to ensure that best practices are implemented, and to provide feedback regarding implementation and performance of new or changed policies procedures
- Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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