Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
travel privileges on the American Airlines global network
Vacation plan
401(k) with Company Match
Profit-sharing and bonus opportunities
Health plan options
dental coverage
Vision plan options
benefits navigation services
24-hour virtual urgent care
family planning and fertility treatment
LGBTQ+ friendly services
Company-paid Life and AD&D insurance
Short-term and long-term disability insurance
flexible spending accounts
Employee assistance program
Job Description
PSA Airlines is a distinguished regional airline and a wholly owned subsidiary of American Airlines, offering a robust platform for career growth within the aviation industry. With a team exceeding 4,000 employees, PSA Airlines is committed to fostering a culture defined by teamwork, diversity, and inclusivity, supporting an environment that emphasizes safety, respect, and employee satisfaction. The company culture, known as The PSA Way, serves as the foundation for its operations, ensuring stability, future-focused growth, and a constant prioritization of safety in all activities. PSA Airlines prides itself on its reliability and accountability, driven by the goal to continually improve... Show More
Job Requirements
- High school diploma or equivalent
- Previous leadership experience
- Excellent interpersonal, planning, and organizational skills
- Above average oral and written communication skills
- Working knowledge of Microsoft Office Suite products
- Experience with telephone conferencing and email communication
- Ability to speak, read, and write in English
- Authorization to work in the U.S.
Job Qualifications
- High school diploma or equivalent
- Previous leadership experience
- Excellent interpersonal, planning, and organizational skills
- Above average oral and written communication skills
- Working knowledge of Microsoft Office Suite products
- Experience with telephone conferencing and email communication
- Ability to speak, read, and write in English
- Authorization to work in the U.S.
- Previous aviation experience preferred
- Previous experience in a supervisory role and/or managing in a union environment preferred
Job Duties
- Oversight of crew member attendance and reliability tracking to ensure consistent application and compliance with PSA's Crew Member Reliability Program and respective Collective Bargaining Agreements (CBA)
- Develop tools and implement automation to improve and streamline processes and drive efficiency
- Identify trends and initiatives to drive continuous improvement of policies and processes, including reliability programs
- Coordinate with the Leave of Absence and Inflight operations teams on leave requests and tracking of crew members on various leave types
- Coordinate with Employee Relations and Inflight leadership on flight attendant personal leave of absence requests and respond accordingly to such requests
- Coordinate system-wide events and initiatives, including promotions by American Airlines Credit Union, Citibank, and other support organizations
- Act as the primary contact for interdepartmental administrative processes and coordination
- Create L Drive folders for new crew members as they are brought onboard, along with other necessary onboarding functions
- Manage AFA grievance tracking and reporting and work with Inflight leadership on grievance responses
- Responsible for the Company’s Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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