Meritage Hospitality Group logo

Supervisor (New Brands) - Chesterfield, MI

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
flexible schedules
401K with company match
Culture of collaboration
employee perks

Job Description

Meritage Hospitality Group is a renowned restaurant company dedicated to creating memorable dining experiences through exceptional food, service, and atmosphere. Known for its commitment to quality and innovation, this group operates numerous distinguished restaurant brands that emphasize guest satisfaction and team empowerment. The company prides itself on fostering a positive and inclusive work culture where employees at every level are encouraged to grow, learn, and contribute to the overall success and reputation of the restaurants. Meritage Hospitality Group supports its staff with comprehensive training programs, competitive pay, and benefits designed to enhance employee wellbeing and career development. Joining Meritage means... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant or hospitality industry preferred
  • Ability to demonstrate stamina to work on feet for extended periods of time
  • Ability to frequently lift, carry, bend, kneel, push or pull objects
  • Ability to work in close proximity with customers and coworkers
  • Ability to work a flexible schedule including supervisor hours as needed
  • Ability to be available to report to work promptly and regularly, and to work all day parts and days of the week
  • Must have the ability to obtain and maintain ServSafe and TIPS Alcohol certification
  • Ability to demonstrate proficiency in speaking, writing and reading the English language
  • Working knowledge of point-of-sale systems

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in restaurant or hospitality industry preferred
  • Basic math skills
  • Working knowledge of food handling practices and food safety regulations
  • Ability to demonstrate excellent customer service skills and professionalism
  • Ability to multi-task in a fast-paced environment
  • Ability to take direction and communicate effectively
  • Ability to work flexible schedules including weekends and holidays
  • Proficiency in speaking, writing and reading English
  • Ability to obtain and maintain ServSafe and TIPS Alcohol certification

Job Duties

  • Ensure every guest has an excellent experience in a welcoming environment by engaging with guests and ensuring the kitchen delivers high quality, fast and fresh food along with monitoring the cleanliness of the restaurant
  • Resolve guest issues efficiently and kindly
  • Ensure the restaurant is prepared for open and close, following established policies, procedures, and checklists
  • Provide on-the-job training to focus on exceeding customer expectations through execution of friendliness, courtesy, product quality, cleanliness and service standards
  • Provide hands-on support in both Front and Back of House positions as needed to achieve optimal results
  • Adhere to food handling and safety regulations to ensure the highest standards of cleanliness and hygiene
  • Adhere to all federal and state mandated liquor laws
  • Support directing the work of Front of House and/or Back of House employees, assigning side work, coordinating opening and closing activities, and coordinating the receiving and stocking of delivered products
  • Perform server and cook duties including partnering with teams to take and/or deliver food and drink orders, entering orders and processing payments accurately into the Point-of-Sale system, preparing menu items meeting kitchen standards, and communicating timing with other food and beverage stations
  • Other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.