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Supervisor - LAX Los Angeles International Airport - Full-time (evenings)
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $24.00 - $25.00
Work Schedule
Weekend Shifts
Benefits
group health insurance
Dental Insurance
Company paid life insurance
Company paid Short-Term Disability
Matching 401k
Paid Time Off
Paid holidays
wellness reimbursement program
Job Description
Smarte Carte Inc. is a renowned leader in the concession industry, specializing in self-serve vended luggage carts, electronic lockers, commercial strollers, massage chairs, and various other passenger and guest services. Established with a commitment to enhancing the travel experience, Smarte Carte operates extensively across the United States and internationally in countries including Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and the United Kingdom. Headquartered in St. Paul, Minnesota, the company is dedicated to sustainability and environmental responsibility, focusing on operating recyclable equipment and minimizing its carbon footprint.
If you are seeking a rewarding career opportunity with a flexible schedule... Show More
If you are seeking a rewarding career opportunity with a flexible schedule... Show More
Job Requirements
- high school diploma required
- airport badge is required (processed upon hire)
- valid driver license required
- lift 40lbs
- push/pull 75lbs
- walk and stand for duration of shift
- proven leadership skills
- previous supervisor experience preferred
- cash control experience preferred
- general knowledge of vended service products preferred
Job Qualifications
- computer and smartphone proficient
- excellent customer service
- effective communication in English
- bilingual preferred but not required
Job Duties
- plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads
- maintain a safe working environment by monitoring safety procedures and equipment
- perform the same Cart Associate work duties as those supervised, including collecting and transporting carts to ensure availability, providing customer service, and light cleaning of carts and rental equipment
- collaborate with workers and managers to solve work-related problems
- review work throughout the work process and at completion to ensure it has been performed properly
- explain regulations, policies, or procedures
- provide customer service by greeting and assisting customers and responding to inquiries and complaints
- maintain excellent communication and cooperation with employees, facility management, airline management, and government officials including CBP, TSA, FBI
- inspect equipment such as carts, CMUs, Cushmans, perform emergency maintenance or remove equipment from service and report maintenance needs
- assist with collections, counting/recording money, documenting meter readings
- assess training needs of staff and arrange or provide appropriate instruction
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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