Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,900.00 - $73,200.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee travel privileges
Training and Development
Work-life balance
Job Description
United Airlines is a leading global airline known for its commitment to safety, innovative service, and connecting people worldwide. As one of the largest carriers, United Airlines operates a vast network of routes and offers customers a reliable and high-quality travel experience. The airline's Inflight Services team is integral to this mission, providing essential support through operational leadership, crew planning, and safety procedures. This team is focused on delivering tools, training, and guidance that enable flight attendants to offer exceptional service and contribute to United's goal of becoming the best airline in aviation history.
The role of an Inflight ... Show More
The role of an Inflight ... Show More
Job Requirements
- Minimum 2 years equivalent or similar work experience
- 2+ years leadership experience leading and influencing a team
- Required to attend United's flight attendant training to earn FAA certification if not currently flight qualified
- Must possess exceptional planning and organizational skills
- Strong written and oral communication skills
- Positive demeanor
- Ability to adapt to constantly evolving work environment
- Demonstrated conflict resolution and decision-making capability
- Ability to work independently and in a team environment
- Must be legally authorized to work in the United States without sponsorship
- Successful completion of interview
- Reliable punctual attendance
- Obtain and maintain flight qualifications
- Adhere to appearance standards including restrictions on tattoos
- Ability to pass a functional reach assessment
Job Qualifications
- Minimum 2 years equivalent or similar work experience
- 2+ years leadership experience leading and influencing a team
- Required to attend United's flight attendant training to earn FAA certification if not currently flight qualified
- Must possess exceptional planning and organizational skills, along with strong written and oral communication skills
- Positive demeanor and ability to adapt to constantly evolving work environment
- Demonstrated conflict resolution and decision-making capability
- Proven track record to work independently and in a team environment
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is a crucial function of the position
- For candidates who have not been a flight attendant at United Airlines, you will be required to obtain flight qualification through Inflight Training and attend the next available class
- Must adhere to appearance standards for the flight attendant workgroup
Job Duties
- Encourage flight attendants to deliver a high-quality onboard experience to drive improvement in our Net Promoter Score (NPS)
- Recognize flight attendants for outstanding service, teamwork, and performance
- Assist flight attendants at the Concierge Desk and resolve issues in the moment
- Exercise United's Core4 values to provide local support and care during any inflight incident
- Oversee the performance of the flight attendant team in line with the collective bargaining agreement
- Conduct investigations regarding performance, complaints, or other work-related issues
- Keep the flight attendant team advised by sharing corporate initiatives and changes in policy or procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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