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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $25.46
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Tuition Reimbursement
Loan forgiveness
401(k) matching
Lifecycle benefits
Health Insurance
Paid Time Off
Employee assistance program
Job Description
Northwestern Medicine is a leading healthcare organization dedicated to providing exceptional patient care through a compassionate and patient-first approach. Renowned for its commitment to clinical excellence, innovation, and collaborative teamwork, Northwestern Medicine serves a diverse patient population across multiple facilities and specialties. The organization prides itself on creating a positive and inclusive workplace environment where employees are valued and supported. Offering competitive benefits including tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits, Northwestern Medicine invests significantly in the growth and well-being of its workforce. By joining Northwestern Medicine, employees become part of a mission-driven team focused on improving health... Show More
Job Requirements
- High school diploma or general education degree (GED)
- One to two years experience as a general utility worker
- Ability to work 40 hours per week on the 2nd shift (3:00 PM-11:30 PM)
- Strong leadership and supervisory skills
- Good communication and interpersonal abilities
- Commitment to adhering to ethical standards and compliance policies
Job Qualifications
- One to two years experience as a general utility worker
- High school diploma or general education degree (GED)
- Experience in leading teams
- Some computer experience including Outlook and Excel
- Epic Systems experience
Job Duties
- Assist the Hospitality Manager in maintaining high standards of hospitality by keeping them informed on the condition of assigned areas and by training, supervising, and motivating department personnel to complete schedules
- Provide work leadership to hourly employees in completing their job duties in hospitality for an area, location or building
- Work closely with Admissions to provide hospitality from patient admission until discharge and ensure guests are aware of hospitality presence upon entering the facility
- Monitor daily operations to ensure smooth and efficient service delivery
- Maintain compliance with organizational policies, ethical codes, and regulatory standards
- Address staff performance issues and provide guidance to improve service quality
- Coordinate with other departments to enhance patient and guest experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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