Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
group health insurance
Dental Insurance
Company paid life insurance
Company paid Short-Term Disability
Matching 401k
Paid Time Off
Paid holidays
wellness reimbursement program
Free parking
Job Description
Smarte Carte Inc. is a globally recognized leader in providing innovative self-serve passenger convenience products, including luggage carts, electronic lockers, commercial strollers, and massage chairs. Headquartered in St. Paul, Minnesota, Smarte Carte operates across several countries including the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and the United Kingdom. The company is committed to delivering exceptional customer service at high-traffic locations such as airports, retail centers, and other public venues, ensuring travelers and guests enjoy a seamless and convenient experience. Smarte Carte prides itself on fostering a positive, inclusive, and dynamic workplace culture that values diversity and... Show More
Job Requirements
- High school diploma
- Ability to be airport badged required
- Driver's license is required
- Lift 40lbs
- Push or pull 75lbs
- Walk and stand for duration of shift
- Availability to work nights and weekends as needed
- Ability to motivate, develop, and direct employees
- Strong interpersonal and communication skills
- Ability to manage time effectively
- Ability to apply workplace flexibility
- Maintain an enthusiastic and positive attitude
- Ability to stay poised and professional in high-pressure situations
- Capable of focusing on the big picture
- Integrity and self-discipline
- Ability to analyze data and problem solve
- Receptive to criticism and feedback
- Capable of teaching others and monitoring performance
Job Qualifications
- Computer and smartphone proficient
- Excellent customer service
- Excellent verbal communication skills
- Bilingual preferred but not required
- Proven leadership skills
- Previous supervisor experience preferred
- Cash control experience preferred
- General knowledge of vended service products preferred
Job Duties
- Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads
- Maintain a safe working environment by monitoring safety procedures and equipment
- Perform the same Cart Associate work duties as those supervised, including collecting and transporting carts to ensure availability, providing customer service to passengers, and light cleaning of equipment
- Collaborate with workers and managers to solve work-related problems
- Review work throughout the process and at completion to ensure proper performance
- Explain regulations, policies, or procedures
- Provide customer service by greeting and assisting customers and responding to inquiries and complaints
- Maintain communication and cooperation with employees, facility management, airline management, and government officials
- Inspect equipment, perform emergency maintenance or take equipment out of service and report maintenance needs
- Assist with collections, counting and recording money, documenting meter readings
- Assess training needs of staff and arrange or provide appropriate instruction
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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