Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $26.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Job Description
Avera Heart Hospital, located in Sioux Falls, South Dakota, is a beacon of excellence in the healthcare community. With over 700 dedicated employees, this hospital is not just a medical facility but a family committed to delivering care that truly impacts lives. The hospital has earned national recognition, being one of only a handful of hospitals across the United States to receive a double 5-star rating from the Centers for Medicare and Medicaid Services, underscoring its dedication to high standards in patient care and service quality. Joining Avera Heart Hospital means becoming part of a community that values compassion, professionalism,... Show More
Job Requirements
- High school diploma
- Ability to lift, move or assist patients safely
- Previous experience in hospitality, transportation, security, or healthcare support
- Current Basic Life Support (BLS) Certification or ability to get within 90 days of hire
- Availability to work Monday through Friday, 7:00 am to 3:30 pm
- Strong interpersonal and leadership skills
- Effective communication abilities
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality, transportation, security, or healthcare support
- Ability to lift, move or assist patients safely
- Current Basic Life Support (BLS) Certification or ability to obtain within 90 days
- Strong leadership and interpersonal skills
- Excellent communication skills
- Proficient in managing reservations and guest services operations
Job Duties
- Guide and supervise the activities of the Concierge team members
- Ensure a welcoming and supportive environment for patients, families and visitors
- Oversee the Prairie Heart Guest House reservation process
- Collaborate with other hospital departments to meet patient needs
- Provide hands-on assistance to ensure safe and efficient arrival and departure experiences
- Maintain high standards of customer service
- Manage daily scheduling and operations of guest services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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