XPO Logistics

Supervisor, Freight Operations

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Life insurance
Disability insurance
Paid Time Off
Paid holidays
401k
Education Assistance

Job Description

XPO is a leading global provider of transportation services, ranked among the top ten in the industry. With a highly integrated network that combines people, technology, and physical assets, XPO is committed to delivering seamless and efficient logistics solutions worldwide. The company prides itself on cultivating a workforce that thrives on challenges, values effective communication, and drives positive outcomes that contribute to both individual and organizational success. XPO offers a dynamic and supportive work environment where employees have ample opportunities for professional growth and development. As a company that emphasizes inclusivity, it is an Equal Opportunity employer, ensuring fair treatment... Show More

Job Requirements

  • 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment
  • Knowledge of the less-than-truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Job Qualifications

  • Bachelor’s degree in transportation, distribution or logistics, or 4 years of related work or military experience
  • 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment
  • Knowledge of the less-than-truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
  • 2 years of supervisory experience
  • LTL industry experience
  • Positive attitude with the ability to multitask and motivate your team
  • Exceptional leadership, communication, and administrative skills

Job Duties

  • Lead and supervise all aspects of freight operations
  • Develop and implement strategic work procedures to meet the evolving demands of the department
  • Evaluate, manage, assign and supervise workloads and tasks
  • Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
  • Ensure production goals are met by managing tonnage, payroll and other administrative functions
  • Plan hourly employee schedules to meet daily operations goals and lower costs
  • Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
  • Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
  • Ensure customer freight is processed, handled, loaded and delivered timely and damage free
  • Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO’s workplace policies
  • Effectively direct a team to consistently meet or exceed productivity goals
  • Make recommendations regarding hiring, suspension and termination
  • Develop and present action plans to improve load average and model compliance
  • Participate in internal safety and engagement committees
  • Train employees on safety rules and processes
  • Monitor and maintain organization within the shift to ensure safety and productivity
  • Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members
  • Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
  • Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
  • Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
  • Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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