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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $76,100.00 - $98,450.00
Work Schedule
Standard Hours
Day Shifts
Job Description
Kaiser Permanente is a leading healthcare organization renowned for its commitment to providing high-quality patient care through innovative and comprehensive health services. With a strong presence across the United States, Kaiser Permanente integrates clinical expertise with advanced technology and a patient-centered approach to create a supportive and efficient healthcare environment. The organization values diversity, equity, and inclusion, fostering a respectful workplace where all employees can thrive and contribute to its mission of improving community health.
The role of Food Service Supervisor at Kaiser Permanente’s Oakland Hospital is a vital position within the Facilities Management and Operations department focused on ov... Show More
The role of Food Service Supervisor at Kaiser Permanente’s Oakland Hospital is a vital position within the Facilities Management and Operations department focused on ov... Show More
Job Requirements
- High school diploma or GED
- minimum three years of experience in food service or a directly related field
- minimum two years of experience in a leadership role with or without direct reports
- minimum one year of experience with PC-based tools, Microsoft Office applications, web-based applications
- current food manager certification as listed under qualifications
- ability to work full-time, 40 hours per week
- able to work day shifts starting at 7:00 AM and ending at 3:30 PM
- available to work Monday through Sunday as scheduled
- strong organizational and communication skills
- ability to manage multiple priorities
- leadership and team-building capabilities
- knowledge of regulatory and compliance standards relevant to healthcare food service
- ability to respond effectively in crisis or emergency situations
Job Qualifications
- High school diploma or GED
- minimum three years of experience in food service or a directly related field
- minimum two years of experience in a leadership role with or without direct reports
- minimum one year of experience with PC-based tools, Microsoft Office applications, web-based applications
- certification as International Certified Food Safety Manager from National Registry of Food Safety Professionals or equivalent food manager certification such as ServSafe Manager Certification or certifications from Always Food Safe, EduClasses, Responsible Training, AAA Food Handler, World Food Safety Organization, Trust20, My Food Service License, Learn 2 Serve, or State Food Safety
- knowledge of food service operations
- leadership skills
- communication skills
- ability to mentor and coach team members
- experience with vendor relationship management
- proficiency in inventory management
- quality control and compliance understanding
Job Duties
- Recommends developmental opportunities for others
- builds collaborative, cross-functional relationships
- solicits and acts on performance feedback
- provides team members with feedback
- mentors and coaches to drive performance improvement
- pursues professional growth
- provides training and development to talent for growth opportunities
- supports execution of performance management guidelines and expectations
- implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes
- fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration
- delegates tasks and decisions as appropriate
- provides appropriate support, guidance and scope
- supervises and coordinates daily activities of designated work team or unit by monitoring execution and completion of tactical action items and work assignments
- ensures all policies and procedures are followed
- aligns team efforts and standards, and measures progress in achieving results
- determines and carries out processes and methodologies
- resolves escalated issues as appropriate
- develops work plans to meet business priorities and deadlines
- coordinates, obtains and distributes resources
- removes obstacles that impact performance
- identifies and recommends improvement opportunities
- influences teams to execute in alignment with operational objectives
- contributes to sanitation and maintenance of food services work areas and equipment by supervising team to ensure cleaning, sanitizing, and maintenance is performed according to company standards
- reviews reported equipment problems and orders replacements as needed
- communicates with vendors to ensure vendor contracts are in place
- maintains relationships with vendors to ensure they provide services consistent with vendor agreements, regulatory compliance standards
- monitors vendor metrics to ensure service delivery is compliant, safe, sanitary, and supports patient satisfaction
- supervises the team receiving, verification, and storing of delivery items
- manages inventory usage to ensure it is within established utilization levels
- ensures team is maintaining stock levels at food stations, in work areas, and updating inventory with out-of-stock items
- supervises labeling and storage of perishable items
- reviews loss and decay logs to develop the monthly procurement budget
- identifies and escalates the return of recalled or contaminated food
- communicates updates to patients and staff
- oversees team preparing menu and meal items according to standardized recipes and directions
- supports team members where needed
- ensures food is prepared safely according to food preparation standards
- serves as a resource to address issues related to patient meal trays and catering services
- activates workplans to maintain food supply and services during emergencies
- supervises team members interacting with customers and patients
- acts as first point of contact for service recovery issues
- schedules and plans unit work to support food service and delivery operations
- analyzes patient responses to quality control surveys
- submits relevant quality control reporting
- demonstrates thorough knowledge of quality control metrics
- guides efforts to reduce critical control points
- implements quality control initiatives
- prioritizes improvement recommendations for customer and patient services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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