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UPMC

Supervisor, Food Services

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $21.14 - $35.13
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Employee assistance program
Tuition Reimbursement

Job Description

UPMC Mercy is a prominent healthcare facility within the University of Pittsburgh Medical Center (UPMC) system, known for delivering exceptional medical services, compassionate care, and a patient-centered approach. The institution plays a critical role in providing healthcare services to the community, focusing on innovation, quality, and safety. UPMC Mercy combines state-of-the-art technology with highly skilled healthcare professionals to ensure comprehensive and efficient patient care. As part of the larger UPMC network, this facility benefits from extensive resources and a commitment to excellence in all facets of healthcare delivery.

The Food Services Supervisor role at UPMC Mercy is a full-time posit... Show More

Job Requirements

  • HS diploma/GED required
  • 3 years relevant experience required
  • 1 year relevant leadership experience required
  • Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire
  • ANAB - National Accreditation Board or Servsafe certified
  • Act 34 clearance

Job Qualifications

  • HS diploma/GED
  • 3 years relevant experience
  • 1 year relevant leadership experience
  • Certified food protection manager certification within 6 months of hire
  • ANAB - National Accreditation Board or Servsafe certified

Job Duties

  • Conduct orientation, training and coaching of new team members
  • Ensure routine competency checks are completed for all associates with appropriate follow-through
  • Contribute to the relevant and timely performance feedback to associates through the performance review process
  • Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests
  • Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies
  • Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards
  • Schedule personnel to meet operational needs and in accordance with volume and budgetary guidelines
  • Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times
  • Maintain inventory levels to ensure they are adequate to meet the needs of the operation
  • Oversee security of inventory and cash revenues
  • Coach and discipline associates as appropriate and in accordance with Human Resource policies and procedures
  • Conduct and document service recovery on all customer complaints as per operational guidelines
  • Provide for direct supervision of hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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