Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $27.40 - $39.90
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Employee wellness programs
Paid holidays
Job Description
Mass General Brigham, also known as The General Hospital Corporation, is a renowned not-for-profit healthcare organization dedicated to patient care, research, teaching, and community service. As one of the world’s leading healthcare providers, Mass General Brigham relies on a diverse team of professionals including doctors, nurses, business experts, technology specialists, researchers, and systems analysts to drive innovation and deliver exceptional care to patients. With a commitment to advancing medical science and improving health outcomes, the organization fosters a collaborative environment where high-performing teams contribute to groundbreaking medical discoveries and enhanced patient experiences.
This role, reporting to the Patient Food Serv... Show More
This role, reporting to the Patient Food Serv... Show More
Job Requirements
- High school diploma or equivalent
- Experience in food service or healthcare environment preferred
- Ability to work varied shifts including evenings, weekends, and holidays
- Basic math skills
- Ability to wear N95 mask as required
- Ability to reset priorities during equipment or staffing issues
- Pass annual competency assessments
- Understand emergency protocols
- Flexibility and adaptability in duties
- Physical ability to perform job functions
- Commitment to customer service and quality control
Job Qualifications
- Ability to read, write, and speak English
- Proven customer service and team building skills
- Knowledge of food safety and sanitation practices
- Competent with computer systems and software
- Understanding of unit-specific service requirements
- Knowledge of protective gear and infection control procedures
- Effective interpersonal and communication skills
- Ability to give directions and manage resources
- Ability to follow procedures and change tasks frequently
- Strong problem-solving and decision-making abilities
Job Duties
- Ensure patient selection tickets are processed correctly
- Monitor food quality and consistency
- Manage tray service deadlines and task assignments
- Supervise nutritional supplement and tube feeding delivery
- Oversee inventory and ordering processes
- Supervise patient care unit food service and Call Center operations
- Appraise and train subordinate personnel
- Maintain records, schedules, and reports
- Participate in process improvement and sanitation audits
- Enforce compliance with health and safety regulations
- Audit patient serviceware quality
- Provide instruction to dietetic students
- Attend meetings and participate in department committees
- Implement special projects as assigned
- Minimize waste of food, equipment, and human resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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