Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $66,000.00 - $85,360.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Training and Development
Paid holidays
Job Description
Kaiser Permanente, known for its integrated healthcare system, is a prominent organization committed to providing high-quality medical care and supportive services to diverse communities. With a focus on preventive care, patient satisfaction, and operational excellence, Kaiser Permanente continues to set benchmarks in healthcare delivery. The Riverside Medical Center and Medical Offices reflect the organization's dedication to community health and well-being through comprehensive clinical services and supportive operations such as food service management. This position is a full-time, standard role located in Riverside, California, with evening shifts from 12:30 PM to 8:30 PM. As part of the Facilities Management and Operations... Show More
Job Requirements
- high school diploma or GED
- minimum three (3) years of experience in food service or a directly related field
- minimum two (2) years of experience in a leadership role with or without direct reports
- minimum one (1) year of experience with PC based tools, Microsoft Office applications, Web-based applications
- possess valid food safety management certification from a recognized authority
- ability to maintain collaborative and cross-functional relationships
- capability to supervise and coordinate team activities effectively
- experience in budget development and inventory management
- strong problem-solving skills for issue resolution and process improvement
- willingness to work evening shift hours
- willingness to adhere to company policies, regulatory compliance, and ethical standards
- commitment to patient-centered service and quality improvement
Job Qualifications
- high school diploma or GED
- minimum three (3) years of experience in food service or a directly related field
- minimum two (2) years of experience in a leadership role with or without direct reports
- minimum one (1) year of experience with PC based tools, Microsoft Office applications, Web-based applications
- hold certification such as International Certified Food Safety Manager from National Registry of Food Safety Professionals or Food Manager Certification from Always Food Safe or Food Manager Certification from EduClasses or Food Protection Manager Certification from Responsible Training or Food Protection Manager Certification from AAA Food Handler or Food Protection Manager Certification from World Food Safety Organization or ServSafe Manager Certification or Food Safety Manager Certification from National Registry of Food Safety Professionals or Food Protection Manager Certification from Trust20 or Food Protection Manager Certification from My Food Service License or Food Protection Manager Certification from Learn 2 Serve or Food Protection Manager Certification from State Food Safety
Job Duties
- recommends developmental opportunities for others
- builds collaborative, cross-functional relationships
- solicits and acts on performance feedback
- provides team members with feedback
- mentors and coaches to drive performance improvement
- pursues professional growth
- provides training and development to talent for growth opportunities
- supports execution of performance management guidelines and expectations
- implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes
- fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration
- delegates tasks and decisions as appropriate
- provides appropriate support, guidance and scope
- supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments
- ensures all policies and procedures are followed
- aligns team efforts and standards, and measures progress in achieving results
- determines and carries out processes and methodologies
- resolves escalated issues as appropriate
- develops work plans to meet business priorities and deadlines
- coordinates, obtains and distributes resources
- removes obstacles that impact performance
- identifies and recommends improvement opportunities
- influences teams to execute in alignment with operational objectives
- contributes to sanitation and maintenance of food services work areas and equipment by supervising team to ensure cleaning, sanitizing, and maintenance is performed according to company standards, and reviewing reported equipment problems and ordering replacements as needed
- communicates with vendors to ensure vendor contracts are in place
- maintains relationships with vendors to ensure they are providing services consistent with vendor agreements, regulatory compliance standards
- monitoring vendor metrics to ensure service delivery is compliant, safe, sanitary, and supports patient satisfaction
- supervises the team receiving, verification, and storing of delivery items, managing inventory usage to ensure it is within established utilization levels
- ensures team is maintaining stock levels at food stations, in work areas, and updating inventory with out-of-stock items
- supervises the labeling and storage of perishable items and reviews the loss and decay logs to develop the monthly procurement budget
- identifies and escalates the return of food that has been recalled or is at risk of contamination
- communicates to patients and staff about ongoing updates or actions being taken to resolve food recall issues
- oversees team preparing menu/meal items, according to standardized recipes and/or directions supporting team members where needed
- applies written protocols to ensure food is prepared in a safe manner, according to food preparation standards, and is safe for patients
- serves as a resource helping address issues of teams assembling patient meal trays and cafeteria and/or catering services, along with leading the team through the catering of food and non-food items according to scheduled mealtimes
- activates workplans that ensure food supply, delivery, and services are efficiently maintained during times of crisis or emergency
- supervises team members interacting directly with customers and patients, acts as first point of contact to address service recovery issues
- schedules and plans the work of a unit based team to support food service and delivery operations that help the business unit deliver quality care
- analyzes standard patient responses to quality control survey questions, submits relevant quality control reporting, and demonstrates thorough knowledge of metrics used to assess quality control and quality performance
- guides efforts to reduce critical control points to acceptable levels and improve the care experience
- implements quality control initiatives and prioritizes improvement recommendation for customer and patient services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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