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Supervisor, Food & Beverage | Part-Time | Sesame Place California
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $19.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
free park admission
Discounts on park admission tickets and passes for family and friends
park discounts on food
park discounts on merchandise
Scholarship Opportunities
Exclusive employee events and giveaways
Job Description
Sesame Place is a renowned theme park dedicated to delivering joy, excitement, and unforgettable experiences to families and visitors from around the world. As a subsidiary of SeaWorld Parks & Entertainment, it combines the magic of beloved Sesame Street characters with thrilling attractions, water rides, and live entertainment. The park is designed to create safe and welcoming environments for guests of all ages, especially young children and their families, making it one of the leading family-friendly destinations. Sesame Place is committed to fostering a positive atmosphere, outstanding guest service, and providing meaningful employment opportunities that emphasize growth and a supportive... Show More
Job Requirements
- Have an associate’s degree (A.A.) or equivalent from two-year college or technical school or equivalent combination of education and experience preferred
- Have strong written and verbal communication skills
- Have strong basic math skills using whole numbers, common fractions and decimals
- Ability to compute rate, ratio, percent, and be able to create and interpret graphs
- Have working knowledge of the Microsoft Office Suite
- Able to obtain ServSafe Manager Certification upon selection
- Able to pass Alcohol training test upon selection
- Able to pass Food Handlers test and maintain valid Food Handlers card
- Able to lift 55 pounds with or without accommodations and stand for prolonged periods of time
- Able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel
- Able to handle multiple tasks and work in a fast paced environment
- Able to work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions)
- Able to positively interact with park guests and coworkers of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs
Job Qualifications
- Associate's degree or equivalent from two-year college or technical school preferred
- Strong written and verbal communication skills
- Strong basic math skills using whole numbers, common fractions and decimals
- Ability to compute rate, ratio, percent, and be able to create and interpret graphs
- Working knowledge of Microsoft Office Suite
- Ability to obtain ServSafe Manager Certification upon selection
- Ability to pass Alcohol training test upon selection
- Ability to pass Food Handlers test and maintain valid Food Handlers card
- Supervisory and team leadership experience preferred
- Experience in guest service or hospitality industry beneficial
Job Duties
- Create ambassador schedules and maintain Kronos reports
- Prepare and track daily, weekly, and monthly reports
- Address complaints and resolve problems
- Supervise and train ambassadors
- Plan, assign and direct work
- Order and maintain products and supplies
- Ensure food quality, guest service, profit enhancement, ambassador satisfaction and facility sanitation commitments are maintained to standards
- Enter notifications for any needed repairs to keep facility maintained to standards
- Record the day’s events in communication log
- Contact maintenance as necessary to maintain proper operation of all equipment and facility
- Maintain repair log and control labor cost
- Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws including interviewing, hiring, and training ambassadors
- planning, assigning and directing work
- appraising performance
- rewarding and disciplining ambassadors
- addressing complaints and resolving problems
- Ensure excellent guest service by responding to guest requirements, expectations and needs
- Other duties assigned
- Occasionally assist other location and areas throughout the park as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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