Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,300.00 - $62,000.00
Work Schedule
Standard Hours
Benefits
free park admission
Discounts on park admission tickets and passes for family and friends
park discounts on food
park discounts on merchandise
Scholarship Opportunities
exclusive employee events
Giveaways
Job Description
Busch Gardens is a renowned entertainment destination known for its thrilling rides, captivating shows, and immersive experiences that create lasting memories for guests of all ages. As part of SeaWorld Parks & Entertainment, Busch Gardens is dedicated to delivering exceptional guest service while fostering a fun, positive, and engaging atmosphere for visitors and employees alike. Working at Busch Gardens means being part of a vibrant team that values dedication, dependability, and enthusiasm. Employees have the unique opportunity to contribute to creating happiness and excitement for guests from all over the world. This position is ideal for individuals who are committed... Show More
Job Requirements
- Associate's degree or equivalent from two-year college or technical school or equivalent combination of education and experience
- Strong written and verbal communication skills
- Strong basic math skills using whole numbers, common fractions and decimals
- Ability to compute rate, ratio, percent, and create and interpret graphs
- Working knowledge of Microsoft Office Suite
- Able to obtain ServSafe Manager Certification upon selection
- Able to pass Alcohol training test upon selection
- Able to pass Food Handlers test and maintain valid Food Handlers card
- Able to lift 55 pounds with or without accommodations and stand for prolonged periods of time
- Able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel
- Able to handle multiple tasks and work in a fast paced environment
- Able to work indoors and in outside weather conditions
- Able to positively interact with park guests and coworkers of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs
Job Qualifications
- Associate's degree or equivalent from two-year college or technical school or equivalent combination of education and experience
- Strong written and verbal communication skills
- Strong basic math skills using whole numbers, common fractions and decimals
- Ability to compute rate, ratio, percent, and create and interpret graphs
- Working knowledge of Microsoft Office Suite
- Ability to obtain ServSafe Manager Certification upon selection
- Ability to pass Alcohol training test upon selection
- Ability to pass Food Handlers test and maintain valid Food Handlers card
- Able to lift 55 pounds with or without accommodations and stand for prolonged periods of time
- Able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel
- Able to handle multiple tasks and work in a fast paced environment
- Able to work indoors and in outside weather conditions
- Able to positively interact with park guests and coworkers of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs
Job Duties
- Create ambassador schedules and maintain Kronos reports
- Prepare and track daily, weekly, and monthly reports
- Address complaints and resolve problems
- Supervise and train ambassadors
- Plan, assign and direct work
- Order and maintain products and supplies
- Ensure food quality, guest service, profit enhancement, ambassador satisfaction and facility sanitation commitments are maintained to standards
- Enter notifications for any needed repairs to keep facility maintained to standards
- Record the day's events in communication log
- Contact maintenance as necessary to maintain proper operation of all equipment and facility
- Maintain repair log and control labor cost
- Carry out supervisory responsibilities including interviewing, hiring, training ambassadors
- plan, assign and direct work
- appraise performance
- reward and discipline ambassadors
- address complaints and resolve problems
- Ensure excellent guest service by responding to guest requirements, expectations and needs
- Occasionally assist other locations and areas throughout the park as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.