Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $22.07
Work Schedule
Day Shifts
Night Shifts
Benefits
top industry pay
Comprehensive health packages
Paid Time Off
Tuition Reimbursement
401K with company match
fun work environment
Shift Differential
Smoke free environment
Job Description
Bally's Corporation is a prominent global casino-entertainment company known for its expansive and growing omni-channel presence. Operating 19 casinos across 11 states in the U.S., Bally's has established itself as a leader in the gaming and hospitality industry. Beyond casinos, the company owns additional entertainment properties including a golf course in New York and a horse racetrack in Colorado. Bally's strategic reach extends internationally with the acquisition of Aspers Casino in Newcastle, UK, further enhancing its footprint in the global gaming market. The company holds Online Sports Betting (OSB) licenses in 13 jurisdictions across North America, highlighting its significant presence... Show More
Job Requirements
- High school diploma or GED equivalent
- Minimum three years supervisory experience in restaurant operations or related field
- Ability to maintain high standards of guest service
- Knowledge of food and beverage operations and inventory management
- Strong communication and leadership skills
- Ability to handle guest service issues discreetly and professionally
- Must meet attendance guidelines
- Adherence to company policies and procedures
Job Qualifications
- High school diploma or GED equivalent preferred
- At least three years of supervisory experience in restaurant operations or equivalent combination of education and experience preferred
Job Duties
- Ensure consistent high-quality service to all team members and guests
- Maintain guest service standards and ensure team members perform those standards to achieve a favorable gaming experience for guests
- Assist the culinary teams in quality checks for all food and beverage presentations and displays throughout the division
- Monitor all wait stations, host stand, and general appearance of the restaurant to assure cleanliness and compliance with company standards
- Assist in establishing standards of performance, quality of products, service, staffing levels/cost and food/beverage cost
- Oversee the inventory
- maintain and order inventory as needed to serve guests
- Monitor staffing levels to ensure budgetary compliance
- Manage escalated guest service issues appropriately and discreetly
- Have knowledge of guest alcohol limitations and company policy and procedure regarding alcohol
- Communicate pertinent information to senior staff, surveillance, or other necessary team members important to casino operation
- Meet attendance guidelines and adhere to departmental and company policies
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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