Job Overview
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
wellness programs
Job Description
The hiring establishment is a dynamic entertainment park known for delivering exceptional guest experiences through a dedicated team of ambassadors who embody high standards of service and hospitality. This company thrives on creating a welcoming and positive environment for visitors and staff alike, contributing to an enjoyable and memorable experience for all. The organization is committed to maintaining excellence in every aspect of operations, from food quality and guest services to facility maintenance and employee satisfaction. As a leader within this esteemed amusement park, the role is designed for those who are passionate about hospitality, management, and delivering top-notch guest... Show More
Job Requirements
- associate’s degree (a.a.) or equivalent from two-year college or technical school
- strong written and verbal communication skills
- strong basic math skills using whole numbers, common fractions and decimals
- ability to compute rate, ratio, percent, and be able to create and interpret graphs
- working knowledge of the microsoft office suite
- able to obtain servsafe manager certification upon selection
- able to pass alcohol training test upon selection
- able to pass food handlers test and maintain valid food handlers card
- able to lift 55 pounds with or without accommodations and stand for prolonged periods of time
- able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel
- able to handle multiple tasks and work in a fast paced environment
- able to work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions)
- able to positively interact with park guests and coworkers of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs
Job Qualifications
- associate’s degree (a.a.) or equivalent from two-year college or technical school
- strong written and verbal communication skills
- strong basic math skills using whole numbers, common fractions and decimals
- ability to compute rate, ratio, percent, and be able to create and interpret graphs
- working knowledge of the microsoft office suite
- able to obtain servsafe manager certification upon selection
- able to pass alcohol training test upon selection
- able to pass food handlers test and maintain valid food handlers card
- able to lift 55 pounds with or without accommodations and stand for prolonged periods of time
- able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel
- able to handle multiple tasks and work in a fast paced environment
- able to work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions)
- able to positively interact with park guests and coworkers of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs
Job Duties
- create ambassador schedules and maintains kronos reports
- prepare and track daily, weekly, and monthly reports
- address complaints and resolve problems
- supervise and train ambassadors
- plan, assign and direct work
- order and maintain products and supplies
- ensure food quality, guest service, profit enhancement, ambassador satisfaction and facility sanitation commitments are maintained to standards
- enter notifications for any needed repairs to keep facility maintained to standards
- record the day’s events in communication log
- contact maintenance as necessary to maintain proper operation of all equipment and facility
- maintain repair log and control labor cost
- carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws including interviewing, hiring, and training ambassadors
- planning, assigning and directing work
- appraising performance
- rewarding and disciplining ambassadors
- addressing complaints and resolving problems
- ensure excellent guest service by responding to guest requirements, expectations and needs
- other duties assigned
- occasionally assist other location and areas throughout the park as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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