Supervisor, Food & Beverage
Job Overview
Employment Type
Temporary
Work Schedule
Standard Hours
Benefits
Travel - FREE CRUISE AFTER YOUR FIRST SEASON
Reward for Referral Program
experience of a lifetime
rewards and incentives
Community service
Employee Activities
professional growth
Job Description
Holland America-Princess Alaska-Yukon Land Operations, a notable collaboration between Princess Cruises and Holland America Line, stands as an innovator in Alaska tourism and a committed advocate for the environment. This company offers travelers unparalleled adventure experiences combined with comfort and memorable lifetime moments, whether it involves cruising past breathtaking glaciers, relaxing in a cozy wilderness lodge, or observing wildlife from unique dome-window rail cars. Dedicated to sustainable tourism, the company actively participates in the "Sustain Alaska & the Yukon" program, emphasizing practices such as recycling where available, waste reduction, and educating guests about environmental responsibilities. The organization prides itself on... Show More
Job Requirements
- Minimum age of 18 years required to serve alcohol in the State of Alaska
- Must pass a pre-employment background check
- Minimum age of 18 years is required to reside in company housing, where available
- Must be eligible to work in the United States
- Holland America-Princess is unable to sponsor employment visas at this time
Job Qualifications
- Proficiency in use of computer business applications
- Working knowledge of computerized point of sales systems
- Must have or be able to obtain a valid Alaska Food Handlers Card
- Must have or be able to obtain a valid alcohol safety card for the State of Alaska
- Ability to organize and prioritize work while working in a team environment
- Ability to work in a fast-paced environment with multiple tasks
- Ability to work independently with minimal supervision
- Ability to support and comply with company policies, procedures and health and safety standards
- Ability to stand, walk and work on feet for minimum of 8 hours per day
Job Duties
- Supervises food and beverage staff and the activities of the food and beverage operations and services
- Monitors and tracks sales and recommends strategies to achieve sales and performance goals
- Carries out management responsibilities in accordance with the companys policies, objectives and applicable government laws and regulations
- Ensure all venues are always presentable and ready for service
- Handle guest complaints according to provided guidelines
- Provide coaching and guidance to seasonal FOH F&B team
- Regular checks of cashiers paperwork, deposits, tips and correct closeouts of the POS system
- Hold pre-shift meetings with all FOH team members
- Partners with F&B leadership team to uphold safety, service and company expectations
- Maintain safe and healthy work environment by following company standards and sanitation guidelines
- Contribute effectively to a positive guest experience while maintaining a professional attitude and appearance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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