Supervisor, Event Staff | Part-Time | PPL Center

Allentown, PA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $16.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

401(k) savings plan

401(k) matching

Job Description

PPL Center is a premier multi-purpose arena located in Allentown, Pennsylvania, renowned for hosting a variety of events ranging from concerts and sporting events to trade shows and community gatherings. The facility prides itself on delivering an exceptional entertainment experience to all guests, emphasizing safety, comfort, and outstanding customer service. As a prominent venue in the region, PPL Center is committed to maintaining high standards of operational excellence and seeks team members who share its dedication to creating memorable experiences for patrons. The arena attracts a diverse audience and hosts numerous events year-round, making it a dynamic workplace environment where... Show More

Job Requirements

Must be at least 18 years old
High school diploma or GED
Must have excellent customer service experience
Strong problem solving skills and able to make decisions in a fast-paced environment
Ability to work a flexible schedule, including but not limited to nights, weekends and select holidays
Must be able to stand or walk constantly for extended length of time
Must be able to work in an environment of moderate to loud noise levels

Job Qualifications

Must be at least 18 years old
High school diploma or GED
Must have excellent customer service experience
Strong problem solving skills and able to make decisions in a fast-paced environment
Prior supervisory experience is a plus
Effective oral communication and writing skills in the English
Additional languages a plus
Ability to interact with guests and staff with a professional and friendly appearance and attitude
Ability to work a flexible schedule, including but not limited to nights, weekends and select holidays
Must be able to stand or walk constantly for extended length of time
Must be able to work in an environment of moderate to loud noise levels

Job Duties

Manage Event Staff during event as assigned by manager and lead event staff supervisor
Greet guests in a friendly and courteous manner
Have knowledge of building layout, including restrooms and exits
Have knowledge of all rules and regulations
Have knowledge of all authorized credentials
Monitor guests and enforce rules
Assist in crowd management, seating discrepancies, and settling disputes
Inform lead event staff supervisor of developing problem
Respond in a quick and professional manner to incidents
Be aware of all special functions or activities that occur during the event
Assist with sign in/out of all staff
Distribute uniforms and equipment
Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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