Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,000.00 - $49,000.00
Work Schedule
Rotating Shifts
Benefits
Employee flight privileges
Training and development programs
Comprehensive health benefits
Life benefits
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
Envoy Air Inc. is a prominent regional airline and a wholly owned subsidiary of American Airlines Group, delivering regional flight services under the American Eagle brand and providing ground handling services for many American Airlines Group flights. Established in 1998 through the merger of several smaller regional carriers, Envoy Air has grown to become one of the largest regional airlines in the world. The company is headquartered in Irving, Texas, and operates major hubs in Dallas/Fort Worth, Chicago, and Miami, alongside a significant ground handling operation in Los Angeles. Envoy prides itself on stability, security, and rapid growth, offering employees... Show More
Job Requirements
- Minimum age 18
- high school diploma or GED equivalent
- possess a valid, unexpired and unsuspended state driver’s license
- physical ability to carry, bend, lift, and turn with bags weighing up to 75 lbs
- ability to work rotating shifts including nights, holidays, weekends, and days off
- ability to report to work on a regular and timely basis
- flexibility to work additional hours on short notice
- ability to perform all duties in various weather conditions and time constraints
- ability to read, write, speak and understand English fluently
- possess legal right to work in the United States
- pass fingerprint-based criminal background check if applicable
- secure appropriate airport authority and/or US Customs security badges if required
- pass US Postal Service background check if applicable
- comply with Department of Transportation drug and alcohol testing regulations for safety-sensitive positions
Job Qualifications
- High school diploma or GED equivalent
- valid, unexpired and unsuspended state driver’s license
- ability to carry, bend, lift and turn with bags weighing up to 75 lbs
- flexibility to work rotating shifts including nights, holidays, and weekends
- excellent communication and organizational skills
- leadership qualities, initiative and judgment
- ability to perform duties under various weather conditions and time constraints
- ability to work in a fast-paced, high-pressure environment
- legal right to work in the United States
- customer service experience preferred
- previous airline experience including knowledge of ticketing systems and ramp operations is a plus
Job Duties
- Coordinate the day-to-day station operations by leading and organizing the activities of agents/clerks to ensure a safe working environment and on-time dependability
- ensure adequate operational coverage by responsible scheduling and manpower utilization
- maintain a safe, dependable and consistent operation
- conduct agent observations
- schedule and administer local training including new hire training
- investigate and resolve operational and customer service issues
- adhere to company uniform policy
- participate on operational conference calls, station audits and prepare various reports
- maintain records such as time and attendance, personnel files and performance
- perform station agent work as required including greeting passengers, managing check-in and ticketing, informing passengers of their trip details, directing aircraft on taxiways, loading and unloading baggage/cargo, operating ground equipment, collaborating with internal teams to ensure safe and on-time departures, cleaning aircraft interiors and lavatories, and working in baggage service office
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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