Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $34.94 - $36.39
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Free flights
401(k) company match
Profit-sharing
Health Insurance
retirement savings plan
Paid Time Off
Shift premiums
Job Description
Southwest Airlines, a leader in the airline industry, is renowned for its commitment to providing friendly, reliable, and affordable air travel. With a focus on creating a stable work environment that fosters equality, personal growth, and creativity, Southwest Airlines continuously innovates to enhance operational effectiveness and customer satisfaction. The company places a strong emphasis on respect and care, ensuring that employees embody these values both internally and externally toward customers. Recognized for its unique corporate culture often referred to as "The Southwest Way," the airline nurtures an inclusive workplace that values diversity, employee engagement, and continuous learning.
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Job Requirements
- Must be at least 18 years of age
- Must maintain a well-groomed appearance per company standards
- Ability to lift and move items of 70 pounds or more regularly
- Ability to work in outdoor and inclement weather conditions
- Ability to perform work duties from limited space workstation for extended periods
- Ability to communicate in English effectively
- Must comply with company attendance standards
- No current or future work authorization sponsorship available
- Must have been a resident of Tennessee
Job Qualifications
- Fully functioning knowledge in airline operation management
- Experience in customer service
- Ability to obtain SIDA (Secured Identification Display Area) badge
- Ability to obtain Ground Security Coordinator qualification
- Comply with Department of Transportation drug and alcohol testing program
- Ability to work shifts including early mornings, late evenings, weekends, and holidays
- U.S. citizenship or authorization to work in the United States
Job Duties
- Manage and train Customer Service Agents, Operations Agents, and Skycaps
- Ensure safety and compliance procedures are followed
- Coordinate with all departments to maintain station on-time performance
- Respond to and resolve customer questions and complaints
- Oversee day-to-day airport operations to create a safe and compliant environment
- Build and close shift bids and perform payroll and attendance reporting
- Assure proper administration of labor contracts and minimal labor disputes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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