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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,600.00 - $63,600.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Training and Development
Job Description
The Seminole Tribe of Florida is a revered entity known for its innovative and successful gaming and hospitality enterprises. With a heritage steeped in pioneering the Indian Gaming movement, the Tribe owns and operates multiple gaming and hotel properties including the renowned Seminole Hard Rock Hotels & Casinos and five Seminole Casinos located across Florida. This expansive gaming footprint includes notable locations in Coconut Creek, Hollywood, Immokalee, the Brighton Reservation, and the Big Cypress Reservation, each offering unique entertainment and hospitality experiences. In 2007, the Seminole Tribe acquired Hard Rock International, a globally recognized brand famous for its music memorabilia,... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 2-3 years managerial experience preferably in hospitality or recreational industry
- strong leadership and interpersonal skills
- ability to work flexible hours including nights and weekends
- proficiency in management software and point-of-sale systems
- strong understanding of bowling alley operations and maintenance
- knowledge of health and safety regulations
Job Qualifications
- Previous experience in a managerial role within the hospitality or recreational industry
- strong understanding of bowling alley operations and maintenance
- excellent customer service skills and a friendly demeanor
- proven ability to manage budgets and financial reports
- effective marketing and promotional skills
- ability to handle high-stress situations and resolve conflicts effectively
- proficiency in using management software and point-of-sale systems
- knowledge of health and safety regulations relevant to recreational facilities
- high school diploma or equivalent
- a degree in business management or a related field is a plus
- minimum of 2-3 years of managerial experience, preferably in the recreational or hospitality industry
- strong leadership and interpersonal skills
- excellent organizational and multitasking abilities
- comfortable with technology and able to learn new software quickly
- strong problem-solving skills and attention to detail
- ability to work flexible hours, including nights and weekends
Job Duties
- Enforces bowling alley policies and procedures
- ensures sanitation compliance throughout the bowling alley
- promotes positive customer relations
- handles customer complaints
- conducts self in a professional manner at all times
- provide excellent customer service, handling inquiries, and resolving complaints
- supervise training staff and scheduling shifts
- ensuring the bowling lanes, equipment, and facility are clean, safe, and in good working order
- managing lane availability and scheduling events, leagues, and promotions
- overseeing cash management, reconciling daily sales, and maintaining financial records
- enforcing safety rules and regulations to ensure a safe environment for customers and staff
- communicating effectively with staff and customers to ensure a positive and enjoyable experience
- arranging for repairs and maintenance of bowling equipment
- planning and coordinating events, leagues, and promotions
- assisting with marketing strategies to increase attendance and revenue
- maintaining inventory of supplies and ordering as needed
- analyzing performance metrics and generating reports for management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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