Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,000.00 - $46,000.00
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Employee flight privileges
Training and development programs
Comprehensive health benefits
Life insurance
Paid Time Off
Career advancement opportunities
Stable employment
Job Description
Envoy Air is a prominent regional airline and a wholly owned subsidiary of American Airlines Group. Established in 1998 following the merger of several smaller regional carriers, Envoy Air has grown to become one of the largest regional airlines in the world. With its headquarters located in Irving, Texas, the company operates key hubs in Dallas/Fort Worth, Chicago, and Miami, and runs a substantial ground handling operation based in Los Angeles. Envoy Air specializes in providing regional flight services under the American Eagle brand as well as comprehensive ground handling services for many American Airlines Group flights. As part of... Show More
Job Requirements
- Minimum age 18
- high school diploma or GED equivalent
- possess valid, unexpired and unsuspended REAL ID-compliant state driver’s license
- must be able to carry, bend, lift and turn with bags weighing up to 75 lbs
- ability to work rotating shifts including nights, holidays, weekends, days off
- ability to report to work regularly and on time
- flexibility to work additional hours on short notice
- ability to perform duties in various weather conditions and time constraints
- ability to read, write, fluently speak and understand English
- legal right to work in the United States
- able to adhere to uniform policy
- successful completion of fingerprint background check if applicable
- ability to secure airport authority and customs security badges if applicable
- able to pass US Postal Service background check if applicable
- compliance with Department of Transportation drug and alcohol testing requirements
Job Qualifications
- High school diploma or GED equivalent
- minimum age 18
- possess valid, unexpired and unsuspended REAL ID-compliant state driver’s license
- ability to carry, bend, lift and turn with bags weighing up to 75 lbs
- ability to work rotating shifts including nights, holidays, weekends, days off
- strong leadership qualities
- excellent judgment and initiative
- ability to organize work groups and multitask in fast-paced environment
- fluency in English
- legal right to work in the United States
- customer service experience preferred
- airline experience including ticketing system or ramp operations knowledge preferred
Job Duties
- Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability
- ensure adequate operational coverage
- responsible for scheduling and manpower utilization
- maintain a safe, dependable and consistent operation
- conduct agent observations
- schedule and administer local training including new hire training
- investigate and resolve operational and customer service issues
- adhere to company uniform policy
- participate on operational conference calls, station audits and prepare various reports
- maintain records such as time and attendance, personnel files and performance
- perform Station Agent work as required including greeting passengers, facilitating check-in and ticketing, communicating travel information, guiding aircraft on taxiways, handling baggage and cargo, operating ground equipment, collaborating with internal team for on-time departures, cleaning aircraft interior and servicing lavatories
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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