Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $39.31
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Job Description
The hiring company is a specialized security and operational management services provider, focused on efficient and effective shift operations in diverse work environments. It operates in sectors requiring stringent regulatory compliance and high standards of professionalism, often within airport or similar transportation hubs. This type of company typically partners with government agencies, large corporations, and client organizations to ensure seamless operational oversight and safety management. The company emphasizes a commitment to employee welfare, client satisfaction, and regulatory adherence, which is integral to maintaining reputation and operational excellence.
This role is a Shift Supervisor position responsible for overseeing daily shift activit... Show More
This role is a Shift Supervisor position responsible for overseeing daily shift activit... Show More
Job Requirements
- high school diploma or equivalent
- some supervisory/management in shift work environment experience necessary
- verbal and written communications skills
- must be 18 years of age or older
- must have a reliable telephone and transportation
- treat all information as confidential
- possess tact to deal with all levels of situations, client representatives, employees and the public
- must be able to sit, stand, lift, and/or bend throughout shift
- must pass pre-employment and random drug tests
- must complete a criminal background check
- must be able to read, understand, direct and carry out instructions in English
- must meet necessary requirements to obtain a security sensitive identification badge
- must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service
- be able to resolve problem situations with employees and passengers when necessary
Job Qualifications
- high school diploma or equivalent
- some supervisory/management in shift work environment experience
- verbal and written communications skills
- must be 18 years of age or older
- must have a reliable telephone and transportation
- treat all information as confidential
- possess tact to deal with all levels of situations, client representatives, employees and the public
- must be able to sit, stand, lift, and/or bend throughout shift
- must pass pre-employment and random drug tests
- must complete a criminal background check
- must be able to read, understand, direct and carry out instructions in English
- must meet necessary requirements to obtain a security sensitive identification badge
- must be a citizen of the United States or possess necessary authorization from the Immigration and Naturalization Service
- able to resolve problem situations with employees and passengers
Job Duties
- perform all duties of subordinate employees when necessary
- be familiar with all pertinent regulations
- schedule personnel daily and furnish copy to Account Manager
- obtain written approval for necessary use of overtime in advance
- monitor employee activity and make adjustments as needed
- ensure employees follow all regulations and procedures
- check In/Out sheets to ensure all employees have logged in times correctly
- deal fairly, courteously and tactfully with fellow employees while maintaining confidentiality and professionalism
- communicate effectively with fellow employees and client representatives
- make recommendations to Account Manager regarding personnel performance
- act on and communicate safety hazards and equipment problems to Account Manager or General Manager
- report inquiries and all other incidents to Account Manager
- report emergency situations immediately to Account Manager and/or General Manager
- respond to inquiries from leads, employees, client, and passengers in a timely, courteous and professional manner
- keep leads informed of needs and problems in assigned areas
- maintain cleanliness of immediate work area and report maintenance needs
- project a positive image and respond to inquiries from clients, staff and public in a courteous manner
- give clear concise direction to leads, coordinators, warehouse, and crews while providing both positive and corrective feedback
- attend meetings and in-services as required
- utilize appropriate communications channels and maintain records, training files, reports and files as required
- utilize company provided training materials and resources to develop a safe well trained staff while creating and maintaining a safe working environment
- be in proper business attire as directed by company officials
- ensure identification badges are always visible
- adhere to company policies and procedures and participate in achievement of company objectives
- utilize company and client equipment, supplies and resources in a conscientious, cost effective manner
- perform quality assurance service audits as directed to conform to client’s specifications and/or procedures
- ensure implementation of the Safety Management System
- implement safety plan for station
- maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary
- actively participate in the Safety Management System
- perform other duties as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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