Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $25.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Job Description
Cru Hospitality Group (CHG) is a distinguished name in the hospitality industry, renowned for its commitment to delivering exceptional dining experiences. With a core focus on quality and guest satisfaction, CHG operates a collection of restaurants that emphasize wine and culinary excellence. The group's restaurants are celebrated for their sophisticated atmosphere, curated wine selections, and outstanding service standards. As a company, CHG values integrity, teamwork, and continuous improvement, fostering work environments where both guests and employees feel valued and inspired.
As a CHG Shift Manager, you will hold a pivotal role in the daily operations of the restaurant, balancing front-o... Show More
As a CHG Shift Manager, you will hold a pivotal role in the daily operations of the restaurant, balancing front-o... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant management or supervisory role
- Passion and knowledge about wine and beverage service
- Excellent communication and interpersonal skills
- Ability to work flexible hours including nights, weekends, and holidays
- Ability to perform multiple responsibilities under pressure
- Commitment to upholding company standards and providing excellent guest service
Job Qualifications
- Strong knowledge of proper restaurant service and hospitality
- Strong knowledge of food, culinary terms, and the restaurant industry
- Strong knowledge of wine, spirits, beer, and other beverages
- Strong communication skills both verbal and written
- Ability to coach and be coachable
- Strong sense of integrity
- Experience in managing a team in a hospitality environment
Job Duties
- Provide guidance and leadership to the Front of House staff by assisting with daily shift operations and coordinating the staff throughout the shift
- Employee orientation
- Ensure that opening and closing checklists are completed
- Provide clear direction and support to your team
- Professional handling of the guest relationship including inquiries, complaints, compliments
- Over delivery on the guest experience, consistently
- Stepping into the role of Expeditor based on need, business volume, and staffing
- Recommending wine and performing wine service for guests at tables and at the bar
- Working with BOH leadership to ensure kitchen accountability
- Provide constructive feedback to team members
- Time management of staff
- Constant and ongoing teaching, coaching, and development of staff to ensure standards are upheld
- Oversight of execution of service
- Maintain a safe and sanitary work environment at all times
- Detail opportunities and achievements and communicate to staff and management
- Organization and cleanliness of your location
- Proper financial management as relates to closing procedures in your location
- Attend weekly directional meetings with management to review operations, detail opportunities, and celebrate accomplishments
- Ensure all CHG standards are upheld or exceeded
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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