Job Overview
Employment Type
Hourly
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Flexible Schedule
Job Description
The company is a specialized provider of shift management and operational support services, focusing primarily on delivering high-quality supervision and coordination within client facilities, particularly in the airport security and service sectors. Known for its commitment to operational excellence, safety, and professionalism, this company partners with various government agencies and private clients to ensure seamless daily operations. Through consistent adherence to regulatory requirements and emphasis on employee accountability, the company creates a work environment that values efficiency, transparency, and high standards of performance.
This role is a pivotal position responsible for managing the day-to-day activities of a specific shift o... Show More
This role is a pivotal position responsible for managing the day-to-day activities of a specific shift o... Show More
Job Requirements
- High school diploma or equivalent
- Some supervisory or management experience in a shift work environment
- Must be 18 years of age or older
- Must have reliable telephone and transportation
- Must be able to treat all information as confidential
- Must possess tact in dealing with all levels of situations
- Ability to sit, stand, lift, and/or bend throughout shift
- Must pass pre-employment and random drug tests
- Must complete criminal background check
- Must be able to read, understand, and carry out instructions in English
- Must meet necessary requirements to obtain a security sensitive identification badge
- Must be a citizen of the United States or have necessary INS authorization
- Must be able to resolve problem situations with employees and passengers when necessary
Job Qualifications
- High school diploma or equivalent
- Some supervisory/management in shift work environment experience
- Verbal and written communications skills
- Must be 18 years of age or older
- Must have a reliable telephone and transportation
- Ability to treat all information as confidential
- Possess tact to deal with all levels of situations, client representatives, employees and the public
- Ability to sit, stand, lift, and/or bend throughout shift
- Must pass pre-employment and random drug tests
- Must complete a criminal background check
- Ability to read, understand, direct and carry out instructions in English
- Must meet necessary requirements to obtain a security sensitive identification badge
- Must be a citizen of the United States or possess necessary authorization from Immigration and Naturalization Service (INS)
- Ability to resolve problem situations with employees and passengers when necessary
Job Duties
- Perform all duties of subordinate employees when necessary
- Be familiar with all pertinent regulations (company/client/government agencies)
- Schedule personnel daily and furnish copy to Account Manager
- Obtain written approval for necessary use of overtime in advance
- Monitor employee activity and make adjustments as needed
- Ensure employees follow all regulations/procedures
- Check in/out sheets to ensure all employees have logged in times correctly
- Deal fairly, courteously and tactfully with fellow employees while maintaining confidentiality and professionalism
- Communicate effectively with fellow employees and client representatives
- Make recommendations to Account Manager regarding personnel performance
- Act on and communicate safety hazards and equipment problems to Account Manager or General Manager
- Report inquiries and all other incidents to Account Managers
- Respond to inquiries from leads, employees, client, and passengers in timely, courteous and professional manner
- Keep leads informed of needs and problems in assigned areas
- Maintain cleanliness of immediate work area and report maintenance needs
- Project a positive image and respond to inquiries from clients, staff and public courteously
- Give clear concise direction to leads, coordinators, warehouse, and crews while providing both positive and corrective feedback
- Attend meetings and in-services as required
- Maintain records, training files, reports and files as required
- Utilize training materials and resources to develop a safe well trained staff
- Adhere to company policies and procedures and participate in achievement of company objectives
- Utilize company and client equipment, supplies and resources conscientiously and cost effectively
- Perform quality assurance service audits to conform to client's specifications and/or procedures
- Ensure implementation of the Safety Management System (SMS)
- Implement safety plan for station
- Maintain Quality Assurance oversight for operational issues related to performance and safety
- Actively participate in Safety Management System (SMS)
- Perform other duties as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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