Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Benefits
flight benefits
Paid Time Off
Paid training
401(k) retirement plan
medical benefits
Dental benefits
vision benefits
Referral Bonus
Incentive rewards
career growth
Job Description
Maximus Global Services (MGS) is a leading aviation services company committed to setting the standard through tailored service to every person, every day. With operations across multiple major airports in the United States including Miami, Fort Lauderdale, Orlando, Virginia, Atlanta, and Las Vegas, MGS is dedicated to providing exceptional services that enhance the travel experience for passengers and streamline airport operations. The company’s mission is to ensure reliability, professionalism, and excellence in every aspect of its aviation service delivery. MGS stands out in the aviation services industry by fostering a culture centered on customer satisfaction, employee development, and operational efficiency.<... Show More
Job Requirements
- Pass a background check and drug test
- High school diploma or GED
- 2-3 years experience in customer service at airport or similar entities
- 2 years experience in a supervisor position
- Computer literacy in MS Office packages such as Word, Excel, and Outlook
- Able to read, write, and speak English
- Maintain a relationship with employees and clients
- Good working knowledge of management practices and principles
- Strong critical thinking skills
Job Qualifications
- High school diploma or GED
- 2-3 years experience in customer service at airport or similar entities
- 2 years experience in a supervisor position
- Computer literacy in MS Office packages such as Word, Excel, and Outlook
- Ability to read, write, and speak English fluently
- Good working knowledge of management practices and principles
- Strong critical thinking skills
- Excellent communication and customer service skills
Job Duties
- Plans and prepares the operation at least one day prior, including wheelchair count, flight status, and personnel needed for all services
- Delivers plans and assignments to the team prior to the start of operations
- Prepares and/or ensures the operation daily report is complete by the end of the day
- Ensures all employees follow security procedures for TSA, CBP, and other relevant airport authorities
- Updates leads and personnel on any irregularities or changes to operations
- Conducts weekly visits to airline management to ensure service is delivered up to standards
- Addresses any issues with personnel, operations, and clients
- Performs weekly control and inventory reports of equipment including wheelchairs
- Ensures personnel training is current
- Communicates any irregularities or operational requests to management
- Delivers end-of-shift report to management with a full recap of the operation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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