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Round One Entertainment

Supervisor

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with company matching

Job Description

Fashion District in Philadelphia is a vibrant entertainment complex that offers a unique blend of shopping, dining, and recreational experiences in the heart of the city. Located at 1001 Market Street #3010, Philadelphia, PA, this establishment is a bustling hub known for its dynamic food and beverage services. Fashion District aims to provide its visitors with exceptional service and quality experiences, blending modern amenities with a lively atmosphere that appeals to both locals and tourists alike. Within this diverse environment, the Food and Beverage Department plays a crucial role in enhancing guest satisfaction by delivering high standards of food quality... Show More

Job Requirements

  • Associates degree
  • 2-3 years food and beverage management experience
  • Experience in fast food or quick service industries preferred
  • Knowledge of alcohol service and age restrictions
  • Ability to work in a noisy and busy environment
  • Physical ability to bend, stretch, twist, climb, stand, walk extensively
  • Ability to lift or move up to 100 lbs with assistance
  • Excellent communication and interpersonal skills
  • Ability to manage and resolve customer complaints
  • Availability for full-time employment

Job Qualifications

  • Associates degree
  • 2-3 years of food and beverage management experience
  • Experience preferably in fast food or quick service industries
  • Strong leadership and communication skills
  • Ability to handle customer service issues professionally
  • Knowledge of alcohol serving regulations
  • Ability to manage schedules and staff effectively
  • Proficiency in cash handling and financial procedures

Job Duties

  • Conducts food preparation including portion sizes and presentation under F&B Manager/GM direction
  • Assists in scheduling and receiving food and beverage deliveries and verifying quality and quantity
  • Aids in creating employee schedules and assigning duties
  • Investigates and resolves customer complaints regarding food quality, service, or accommodations
  • Ensures compliance with alcohol serving and age restriction policies
  • Maintains floor presence for at least 90% of the shift to support sales and troubleshoot issues
  • Opens and closes the store and department according to company guidelines
  • Trains, coaches, and disciplines department staff when requested
  • Creates department schedules, task assignments, and manages breaks/lunches as instructed
  • Attends weekly staff meetings to discuss operational issues and solutions
  • Conducts till checks, refunds, and price adjustments according to policy
  • Sets performance goals with upper management
  • Learns and enforces company policies affecting the department
  • Monitors employee performance with trainers and management
  • Achieves department sales goals through effective policy execution

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.