Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
five day work week
Paid vacation
Health Insurance
Dental Insurance
401k plan
Shift meals at 50 percent off
Job Description
Flanigan's is a well-established restaurant recognized for its warm hospitality and engaging atmosphere, making each guest feel like part of the family from the moment they walk through the door. Known for its vibrant environment and attention to guest services, Flanigan's combines quality dining with genuinely friendly service. They are committed to creating a welcoming and enjoyable experience for all visitors, which is why the role of the Host or Hostess is so pivotal in the customer journey.
As the first and last smiling face our guests encounter during their visit, the Host or Hostess at Flanigan's plays a... Show More
As the first and last smiling face our guests encounter during their visit, the Host or Hostess at Flanigan's plays a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Ability to multitask and manage time efficiently
- Must be friendly, approachable, and have a positive attitude
- Ability to stand for extended periods
- Flexibility to work evenings, weekends, and holidays as needed
- Must comply with state certification programs
Job Qualifications
- Can reach, bend, stoop frequently
- Able to lift up to 50 lbs
- Ability to speak, read and write English
- Complete and pass Florida Responsible Vendor program, in compliance with Flanigan's and Florida statutes
- Complete and pass food safety certification program, in compliance with Flanigan's and Florida statutes
Job Duties
- Displays and maintains a cheerful and courteous temperament, as well as displays a neat and clean professional image
- Greets guests with Flanigan's "Smile Talk"
- Engages guests in Flanigan's "Smile Talk" while escorting them to table in a timely manner
- Efficiently manages the wait list for seating
- Communicates guest's questions or concerns to manager on duty
- Keeps foyer, host/hostess station, wait area clean and free of debris, restocks and cleans menus
- Restocks and maintain restroom cleanliness for guest
- Answers telephone within 4 rings, and answers guests' questions, and/or directs guests to proper staff member
- Concludes guests' visit with Flanigan's "Smile Talk"
- Perform shift changes, opening/closing duties, assigned sidework
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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