Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.92
Work Schedule
On-call
Weekend Shifts
Benefits
On-campus housing
meal plan
Paid training
Use of university vehicles
Professional development opportunities
Supportive team environment
flexible scheduling
Job Description
Princeton University is a prestigious Ivy League institution renowned for its commitment to academic excellence and fostering a vibrant campus community. Among its many departments, Conference and Event Services (CES) plays a critical role by acting as a centralized resource for planning and managing academic year and summer conferences, meetings, and events. CES is dedicated to providing exceptional customer service and ensuring smooth logistical support for internal and external clients alike. Their services include guiding event planners on compliance and university policies, coordinating space scheduling, and liaising with not-for-profit organizations that seek to rent the university’s facilities. During the summer... Show More
Job Requirements
- Two or more years of completed higher education and/or three years of hospitality, customer service, or hotel/restaurant management experience
- Must possess a valid U.S. or Canada driver’s license
- Ability to lift 20-50 pounds occasionally
- Ability to walk long distances across campus (approximately 2-4 miles per day)
- Must be organized and calm under pressure
- Strong oral and written communication skills
- Proficiency with computer/technical use and willingness to learn new systems and technologies
- Ability to take direction from multiple supervisors while working independently and within a team
- Strong client management and customer service skills
- Flexibility, adaptability, and proactive conflict resolution skills
- This position requires residential living with housing provided
- Final candidates must pass a background check
Job Qualifications
- Strong client management and customer service skills
- Effective time management and self-motivation
- Excellent teamwork and leadership qualities
- Attention to detail
- Flexible and adaptable
- Proactive with conflict resolution thinking
- Ability to learn and receive feedback
- Ability to take direction from multiple supervisors
- Ability to work independently and in team settings
- Organized and calm under pressure
- Strong oral and written communication skills
- Proficiency with computer and technical systems
- Willingness to learn new technologies
- Physical endurance including ability to lift 20-50 pounds and walk 2-4 miles daily
- Valid U.S. or Canada driver’s license
- Two or more years of completed higher education and/or three years of hospitality, customer service, or hotel/restaurant management experience
Job Duties
- Serve as a resource and contact for program and event administrators
- Conduct efficient check-in and check-out processes for residential summer programs and conferences
- Inspect residential facilities to ensure residence halls are ready for each program and conference
- Prepare program and conference materials such as maps, folders, linen packets, rosters, etc
- Drop off and pick up linen to dorm rooms and the laundry facility
- Set up tables, chairs, and signs for special events
- Check-in program and conference attendees using StarRez software system
- Perform administrative office duties including copying, filing, answering telephone calls and emails
- Maintain accurate records for program attendees and related expenses
- Attend staff trainings and meetings
- Serve as a liaison between CES and other on-campus departments
- Utilize software systems (StarRez, CCure, and Salto) to manage participant registration, check-in and check-out procedures
- Assign participants to rooms and program key card access to residential and meeting spaces
- Troubleshoot software errors and coordinate with staff for resolutions
- Use Princeton systems to place work orders for facilities requests, audiovisual support and building access
- Provide audiovisual support for conferences, classes and meetings
- Work outdoors in various weather conditions
- Drive University vehicles including passenger vans, cargo vans and golf carts
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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