Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Benefits
weekly pay
Employee assistance program
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Tuition Reimbursement
Professional certification reimbursement
Job Description
Delaware North Sportservice is a renowned hospitality and food service provider operating in some of the most iconic venues across the country. With over a century of family-owned business tradition, Delaware North has established itself as a leader in providing exceptional guest experiences in the hospitality industry. Their operation at Lambeau Field in Green Bay, Wisconsin, home of the legendary Green Bay Packers, has been ongoing since 2012 and includes concessions, premium dining, and special event hosting at the connected Titletown district. This location features unique experiences such as the Homefield Pub + Social, Topgolf Swing Suites, and popular seasonal... Show More
Job Requirements
- Must be at least 18 years old
- Minimum of 6 months to 1 year of service experience in a hotel, full-service restaurant, catering facility or club environment required
- Previous supervisory experience preferred
- Supervisors are required to obtain an alcohol operator’s license from the City of Green Bay within 60 days of hire
- Ability to complete required pre-employment sanitation and alcohol service training
- Basic math skills
- Ability to accurately account for inventory
Job Qualifications
- Minimum of 6 months to 1 year of service experience in a hotel, full-service restaurant, catering facility or club environment
- Previous supervisory experience preferred
- Ability to complete required pre-employment sanitation and alcohol service training
- Basic math skills
- Ability to accurately account for inventory
- Must be at least 18 years old
- Ability to obtain alcohol operator’s license within 60 days of hire
Job Duties
- Pre-event distribution of suite attendant paperwork and perform initial suite walk through to check for any maintenance issues
- Train and supervise suite attendants and runners for assigned sections
- Observe and document job performance of staff
- Ensure suite attendants and runners properly prepare luxury suites for guests
- Assist in suite set-up, including getting tables, chafers, ice, locking or unlocking fridges or cabinets as directed
- Ensure all food presentation and displays meet company standards
- Ensure food and beverage orders arrive timely
- Ensure responsible alcohol service and report any violations
- Assist all departments located in your area, troubleshoot issues and rectify them
- Maintain high standards of friendly guest service by circulating in assigned sections and greeting all guests
- Be visible in hallway, making yourself accessible to help guests, answer questions regarding food preparation or ingredients, service, or billing, resolve guest complaints with assistance of department manager
- Ensure workstations, pantries, and storerooms remain clean and sufficiently stocked
- Order replacement stock when necessary
- Ensure all sanitation practices are followed and Department of Health guidelines are met
- Report safety hazards and repair items
- Complete closing duties according to company procedures, lock up suites for the night, complete required closing paperwork
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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