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ASM Global

Suite Attendant

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Paid holidays

Job Description

ASM Global is a renowned leader in the management of public assembly facilities worldwide. The company specializes in providing premium venue management services that include everything from entertainment arenas to convention centers. ASM Global is dedicated to delivering exceptional experiences through meticulous attention to operational excellence and guest services. One of its facilities, the Sames Auto Arena located in Laredo, Texas, offers a vibrant environment hosting a variety of events ranging from concerts and sports to corporate functions and community gatherings. The arena stands as a premier venue in the region, recognized for its state-of-the-art amenities and commitment to superior... Show More

Job Requirements

  • Minimum of one year experience in foodservice position required
  • Must be at least 19 years of age
  • Able to pass a credit check
  • Ability to complete pre-employment sanitation and alcohol service training
  • Ability to physically handle frequent walking, standing, bending, reaching and repetitive motions
  • Ability to lift up to 50 pounds
  • Must be available for all major events at the arena
  • Ability to work in varying temperature conditions
  • Strong communication skills
  • Good customer service skills

Job Qualifications

  • Minimum of one year experience in foodservice position required
  • Previous supervisory experience preferred
  • Must be at least 19 years of age and able to pass a credit check
  • Excellent guest service skills
  • Ability to adhere to Universal Service Standards
  • Ability to complete required pre-employment sanitation and alcohol service training
  • Knowledgeable in the operating food service equipment, basic food preparatory techniques, sanitation and safety issues
  • Strong verbal and written communication skills
  • Ability to communicate with staff and to prepare event plans
  • Strong time management and organizational skills
  • Ability to direct the work activities of several associates simultaneously
  • Highly motivated
  • Ability to take initiative
  • Effectively work with others
  • Ability to work in a fast-paced environment
  • Good customer service skills and the ability to develop and enhance guest loyalty
  • Must follow all ASM Global and SAVOR policies and procedures
  • Must be present for all major events at the Arena

Job Duties

  • Pre-event suite set-up including chafing dishes, plates and silverware, televisions, lighting and overall ambiance in the suite
  • Verify and set-up all pre-game/event orders
  • Identify suite host and properly introduce yourself
  • Take and place game day food and beverage orders
  • Set-up and check on game day food and beverage orders and serve guests until the end of the event
  • Replenish food, beverages, condiments and utensils as needed
  • Maintain standard of orderliness and cleanliness of suite throughout the event
  • Obtain signatures from the host on charges in a timely manner
  • Clear all items from the suite and clean all surfaces and chafing dishes in suite
  • Reset suite for next function, complete closing functions and check out with supervisor or manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location