Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
ASM Global is the world leader in venue and event management, specializing in the management of public assembly facilities such as arenas, convention centers, stadiums, and performing arts venues. With a portfolio spanning thousands of venues around the globe, ASM Global is recognized for delivering exceptional guest experiences through innovative services and operational excellence. The company prides itself on creating safe, engaging, and profitable events while fostering inclusive environments for guests, employees, and communities. They are committed to sustainability, diversity, equity, and inclusion, making ASM Global a top choice for clients and employees alike.
The Suite Attendant position at Adv... Show More
The Suite Attendant position at Adv... Show More
Job Requirements
- Must be 21 years or older
- minimum one-year formal experience as banquet server in a banquet facility, arena, conference center, hotel, or restaurant
- ability to perform essential duties satisfactorily
- must be able to obtain a Food Handler's Permit upon hire
- attend all ASM GLOBAL Alcohol and Policy Training classes
- ability to work flexible hours including nights, weekends, and holidays
- ability to stand for long hours and move around the facility
- must follow all ASM GLOBAL-SAVOR policies
- able to communicate effectively with staff and guests
- ability to maintain cleanliness and organization
- must be physically capable of performing job duties
- customer service oriented
- team player
- reliable and punctual
Job Qualifications
- Must have good customer service skills and ability to develop and enhance guest loyalty
- follow all ASM GLOBAL-SAVOR policies and procedures
- be present for all major events at the Arena
- minimum one-year formal experience as banquet server in a conference center, banquet facility, arena, full-service hotel, or restaurant operation
- ability to verify and set-up pre-game/event orders
- skilled at identifying suite host and introducing oneself properly
- capable of taking and placing game day food and beverage orders and serving guests throughout the event
- ability to replenish food, beverages, condiments, and utensils as needed
- maintain orderliness and cleanliness throughout the event
- obtain timely signatures from host on charges
- clear suites and clean surfaces after events
- reset suites for next function
- complete closing functions and check out with supervisor or manager
- excellent guest service skills adhering to Universal Service Standards
- ability to complete pre-employment sanitation and alcohol service training
- knowledge of food service equipment, basic food preparatory techniques, sanitation, and safety
- strong verbal and written communication skills
- highly motivated and able to take initiative in fast-paced environments
Job Duties
- Maintain a commitment to customer service and guest satisfaction
- perform all guest contact activities such as serving food and beverage and answering guest questions in a cordial, efficient, and professional manner
- ensure that the food and beverage is served with consistent presentation and proper temperature
- assist in inventories of food, beverage, equipment, china, glass, and silverware
- maintain a cooperative, team-like attitude with supervisors and fellow employees including other departments
- enforce all sanitation procedures including safety guidelines and OSHA requirements
- organize event equipment and clean, maintain, and care for equipment during and after functions
- keep storerooms clean, organized, and secured
- communicate special requests or guest concerns immediately to Suite Supervisor
- follow opening and closing procedures to ensure security and energy efficiency
- follow all food and beverage operational rules and ASM GLOBAL policies
- ensure proper handling and cleaning of all equipment, china, glass, and silver
- perform reasonable management-assigned requests for staffing and performance needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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