Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
equal opportunity employment
Job Description
ASM GLOBAL is a leading company specializing in the management of publicly accessible assembly facilities with a reputation for delivering exceptional venue services. This global organization is known for operating a wide variety of event spaces including arenas, stadiums, theaters, and convention centers, providing world-class experiences for guests, performers, and clients alike. Their portfolio comprises key venues across numerous cities, positioning ASM GLOBAL as a front-runner in venue management with a commitment to excellence, innovation, and customer satisfaction. The company fosters a dynamic and inclusive work environment, encouraging employee growth and professional development while upholding the highest standards in event... Show More
Job Requirements
- Must be 21 years or older
- must be able to work flexible hours, nights, weekends and holidays
- must be able to obtain a Food Handler's Permit upon hire
- attend all ASM GLOBAL Alcohol and Policy Training Classes
Job Qualifications
- Must have good customer service skills and the ability to develop and enhance guest loyalty
- must follow all ASM GLOBAL-SAVOR policies and procedures
- must be present for all major events at the Arena
- minimum one-year formal experience as banquet server for a conference center banquet facility, arena, full service hotel or restaurant operation
- excellent guest service skills: ability to adhere to Universal Service Standards
- ability to complete required pre-employment sanitation and alcohol service training
- knowledgeable in operating food service equipment, basic food preparatory techniques, sanitation and safety issues
- strong verbal and written communication skills
- highly motivated, ability to take initiative, effectively work with others and work in a fast-paced environment
Job Duties
- Maintain a commitment to customer service and guest satisfaction
- perform all guest contact activities such as serving food and beverage, answering guest questions, etc. in a cordial, efficient and professional manner
- ensure that the food and beverage is served while maintaining a consistent presentation and proper temperature
- assist in food, beverage, equipment, china, glass and silverware inventories on a predetermined basis
- maintain a cooperative, team-like attitude in working with supervisors and fellow employees (including other departments)
- enforce all sanitation procedures including safety guidelines and OSHA requirements
- organize equipment for an event as well as clean, maintain, and look after equipment during and after functions
- make sure all storerooms are clean, organized and secured
- communicate special requests, guest problems or concerns to Suite Supervisor immediately
- follow all designated opening and closing procedures to ensure areas are secure and energy efficient
- follow all rules and regulations which apply to the food and beverage operations and to ASM GLOBAL Food and Beverage Division
- ensure the proper handling and cleaning of all equipment, china, glass and silver
- perform any reasonable requests assigned by management for the arenas staffing and performance needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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