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Job Overview
Employment Type
Temporary
Full-time
Compensation
Hourly
Range $30.22 - $41.29
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Job Description
Mandarin Oriental, New York, is part of the prestigious Mandarin Oriental Hotel Group, renowned globally for its collection of ultra-luxurious hotels, resorts, and residences situated in prime locations worldwide. With a strong commitment to delivering exceptional service inspired by Asian heritage, the group seamlessly combines traditional hospitality with modern luxury to create unforgettable guest experiences. Mandarin Oriental, New York, epitomizes this philosophy with its stunning architecture that blends contemporary design and stylish oriental flair. The hotel boasts 244 elegant guestrooms and suites, each providing breathtaking views of Manhattan and the iconic Central Park.
Guests at Mandarin Oriental, New ... Show More
Guests at Mandarin Oriental, New ... Show More
Job Requirements
- 2 years New York City hotel Concierge experience
- able to communicate written and spoken English
- excellent overall communication skills
- able to multi-task
- able to work well in a team environment
- able to stand for extended periods of time
- must be professional and possess excellent presentation, communication, organization and effective time-management skills
- must have very strong knowledge of the restaurants, bars, nightclubs, theatres, Broadway shows and attractions in New York City
- flexible schedules and hours, willingness to work on weekends and holidays is required
Job Qualifications
- 2 years New York City hotel Concierge experience
- able to communicate written and spoken English
- excellent overall communication skills
- able to multi-task
- able to work well in a team environment
- able to stand for extended periods of time
- must be professional and possess excellent presentation, communication, organization and effective time-management skills
- must have very strong knowledge of the restaurants, bars, nightclubs, theatres, Broadway shows and attractions in New York City
- flexible schedules and hours, willingness to work on weekends and holidays is required
Job Duties
- Provide guests access to all New York City has to offer
- offer a warm, sincere and personalized welcome to all guests
- create special conversations with guests which identify personal preferences in order to record in each guest’s profile history
- have an in-depth knowledge of directions, travel time, cost and various forms of transportation
- maintain a constantly updated database with extensive information about city highlights
- demonstrate first hand knowledge of the recommendations with thorough research
- be proactive and anticipate the complete requirements to make the experience a success
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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