
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.00
Work Schedule
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation
sick leave
Holiday pay
401(k)
Job Description
The Westin New York Grand Central, part of HEI Hotels and Resorts, is a distinguished hotel known for its dedication to hospitality excellence, guest satisfaction, and career development. Located in the heart of New York City, The Westin New York Grand Central offers a vibrant and inclusive environment for employees to grow professionally and personally. At The Westin, the focus is not only on providing exceptional service but also on fostering a people-first culture where every member is valued, supported, and empowered to reach their full potential.
Joining The Westin New York Grand Central means stepping into a r... Show More
Joining The Westin New York Grand Central means stepping into a r... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage service preferred
- Ability to work flexible hours, including nights, weekends and holidays
- Physical ability to carry trays weighing up to 30 lbs.
- Compliance with local and state alcohol service regulations
- Strong customer service skills
- Ability to stand for extended periods
- Reliable attendance and punctuality
- Ability to work as part of a team
- Effective communication skills
Job Qualifications
- Maintain a professional appearance and manner at all times
- Must be willing to pitch-in and help co-workers with their job duties and be a team player
- Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
- Knowledge of the appropriate table settings, service ware and menu items
- Ability to remember, recite and promote the variety of menu items
- Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation
- Ability to operate beverage and toast equipment with or without reasonable accommodation
- Ability to establish and maintain effective working relationships with associates, customers, and patrons
- Ability to operate a keyboard and learn Point of Sale procedures
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, and public
Job Duties
- Check station before, during and after shift for proper set-up and cleanliness
- Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
- Record the details of the order from the guests, repeating the order to the guest to check for accuracy
- Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
- When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
- Replenish beverages as necessary and check with guests for overall satisfaction
- Market and serve upon request any dessert items or specialty coffees
- Operate the Point of Sale procedures to pre-check order and close out the check
- Present the check to guest promptly
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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