HEI Hotels and Resorts logo

HEI Hotels and Resorts

Sub Outlet Server

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $22.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
vacation
sick leave
Holiday pay
401(k)

Job Description

The Westin New York Grand Central, part of HEI Hotels and Resorts, is a distinguished hotel known for its dedication to hospitality excellence, guest satisfaction, and career development. Located in the heart of New York City, The Westin New York Grand Central offers a vibrant and inclusive environment for employees to grow professionally and personally. At The Westin, the focus is not only on providing exceptional service but also on fostering a people-first culture where every member is valued, supported, and empowered to reach their full potential.

Joining The Westin New York Grand Central means stepping into a r... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food and beverage service preferred
  • Ability to work flexible hours, including nights, weekends and holidays
  • Physical ability to carry trays weighing up to 30 lbs.
  • Compliance with local and state alcohol service regulations
  • Strong customer service skills
  • Ability to stand for extended periods
  • Reliable attendance and punctuality
  • Ability to work as part of a team
  • Effective communication skills

Job Qualifications

  • Maintain a professional appearance and manner at all times
  • Must be willing to pitch-in and help co-workers with their job duties and be a team player
  • Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
  • Knowledge of the appropriate table settings, service ware and menu items
  • Ability to remember, recite and promote the variety of menu items
  • Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation
  • Ability to operate beverage and toast equipment with or without reasonable accommodation
  • Ability to establish and maintain effective working relationships with associates, customers, and patrons
  • Ability to operate a keyboard and learn Point of Sale procedures
  • Effective verbal and written communication skills
  • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, and public

Job Duties

  • Check station before, during and after shift for proper set-up and cleanliness
  • Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
  • Record the details of the order from the guests, repeating the order to the guest to check for accuracy
  • Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
  • When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments
  • Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
  • Replenish beverages as necessary and check with guests for overall satisfaction
  • Market and serve upon request any dessert items or specialty coffees
  • Operate the Point of Sale procedures to pre-check order and close out the check
  • Present the check to guest promptly
  • Comply with attendance rules and be available to work on a regular basis
  • Perform any other job-related duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.