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Stretch Zone

Studio Experience Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $22.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

1:1 mentorship
Employee Discounts
Bonuses
Wellness resources
Training and Development

Job Description

Stretch Zone is a wellness-focused company specializing in practitioner-assisted stretching to help individuals achieve better mobility, reduce stiffness, and improve athletic performance. The company utilizes patented and proprietary equipment along with science-based protocols to deliver highly effective stretching sessions. Certified Stretch Zone practitioners work diligently to identify and correct postural and movement limitations, providing tailored sessions that cater to a broad range of clients, from professional athletes to those suffering from chronic pain. At Stretch Zone, wellness is the top priority, and the culture embraces collaboration, innovation, and a client-centered approach to wellness.

As a Studio Experience Concierge at ... Show More

Job Requirements

  • High school diploma or equivalent
  • 2+ years of membership sales or concierge experience
  • strong communication skills
  • ability to make 50+ phone calls per day
  • self-motivated and innovative mindset
  • ability to work both independently and as part of a team
  • availability for weekday afternoon/evening shifts, weekends, and occasional events
  • knowledge or interest in wellness, fitness, or therapeutic bodywork is preferred

Job Qualifications

  • 2+ years of membership sales or concierge experience strongly preferred (retail/cashier experience does not count)
  • strong communication skills and a consistently positive mindset
  • ability to stay excited about what we offer while making 50+ phone calls per day
  • self-motivated, innovative, and empathetically determined
  • ability to work independently and with teammates using training and sound judgment to make client-centered decisions
  • ability to commit to a schedule including 3-4 weekday afternoon/evening shifts, two or more Saturdays per month, and occasional morning/afternoon availability for events or studio coverage

Job Duties

  • Convert guests into valued members by confidently communicating Stretch Zone's benefits and executing our sales close process
  • Greet every visitor with a smile, schedule appointments, answer calls, and resolve member concerns with professionalism and care
  • Follow daily operation guides, provide exceptional service, and maintain consistent follow-ups to support long-term member success
  • Highlight the value of practitioner-assisted stretching and uphold our high service standards, encourage add-ons and upgrades
  • Foster positive, supportive, and professional relationships with members and colleagues
  • Source and connect with leads at events and through cold canvassing with confidence, warmth, and professionalism

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location