Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Job Description
SoulCycle is a renowned fitness and wellness company that offers a unique mind-body-soul experience through its indoor cycling classes. Established with a purpose-driven approach, SoulCycle is more than just a workout; it fosters a vibrant community built on principles of love, respect, acceptance, and fun. The company takes pride in creating an inclusive and supportive environment where every individual feels empowered to achieve their health and happiness goals. SoulCycle's studio atmosphere is characterized by unparalleled hospitality and a commitment to making each ride a transformative experience for its clients. This ethos is brought to life through the relationships between instructors,... Show More
Job Requirements
- Must have customer service experience
- Must have the ability to prioritize and multi-task within a fast-paced environment
- Must be willing to initiate tasks and perform duties without direction
- Must have excellent communication skills and be able to work with a wide range of personalities
- Must have outstanding customer service and problem solving skills
- Must have a positive, can-do attitude
- Must have friendly and professional phone and email etiquette
- Must have superior organizational skills
- Must be available at least 3 days per week totaling 20 hours
- Must be available to work at least one weekend day
- Must be available to work peak holiday shifts
Job Qualifications
- Must have customer service experience
- Must have the ability to prioritize and multi-task within a fast-paced environment
- Must be willing to initiate tasks and perform duties without direction
- Must have excellent communication skills and be able to work with a wide range of personalities
- Must have outstanding customer service and problem solving skills
- Must have a positive, can-do attitude
- Must have friendly and professional phone and email etiquette
- Must have superior organizational skills
Job Duties
- Provide high level customer service and hospitality to clients
- Assist the Studio Management in daily studio tasks and projects
- Maintain a positive attitude and take initiative
- Provide support to the SoulCycle instructors to ensure a successful class check-in process
- Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie
- Assist with the training and coaching of new hires for the front desk staff team
- Maintain product knowledge for all studio retail operations
- Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture
- Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors
- Common area cleaning, including, front desk, lockers, retail shelves, office and hallways
- Bathroom and changing room cleaning
Job Location
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