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Student Engagement Coordinator, Graduate Business Programs
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.25 - $29.25
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Tuition Assistance
Paid holidays
Job Description
The University of Utah's Graduate Business Programs represent a premier educational institution dedicated to cultivating academic excellence and professional growth amongst its students. This university, known for its commitment to innovation and community engagement, strives to provide an enriching environment that supports a diverse student body in achieving their academic and career objectives. The Graduate Business Programs specifically offer advanced education designed for future business leaders, with a focus on fostering leadership skills, critical thinking, and real-world business acumen through rigorous coursework and experiential learning opportunities. Situated within a vibrant campus environment, these programs provide access to distinguished faculty, comprehensive... Show More
Job Requirements
- Bachelor's degree or equivalency (one year of education can be substituted for two years of related work experience)
- demonstrated human relations and effective communication skills
- applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description
Job Qualifications
- Bachelor's degree or equivalency (one year of education can be substituted for two years of related work experience)
- demonstrated human relations and effective communication skills
- strong customer service skills
- interpersonal and relationship-building skills
- ability to problem-solve and perform well in a fast-paced, high-pressure environment
- demonstrated ability to manage multiple tasks effectively and independently
- excellent oral, written, and telephone communication skills
- collaborative, coachable mindset with openness to new ideas and continuous improvement
- proficiency in Microsoft Office suite (Excel, Word, PowerPoint)
- flexibility to work alternating weekends and occasional evening events
Job Duties
- Actively engage with graduate students to cultivate a supportive and positive learning environment that fosters academic success
- manage communication channels (email, phone, in-person) to keep students informed of program updates, deadlines, and other important information
- serve as a point of contact for student inquiries, offering timely and accurate assistance with program components, policies, and procedures
- work collaboratively to address student concerns, ensuring their needs are met promptly
- maintain accurate and confidential student records, solicit feedback for program improvement, and implement necessary enhancements
- manage day-to-day administrative tasks essential to the smooth functioning of the graduate program
- maintain and update program databases, reports, and records with accuracy and attention to detail
- oversee inventory of program supplies, materials, and branded items, ensuring availability and timely replenishment
- coordinate logistical needs related to operations, including space usage, technology resources, and vendor communications
- generate regular reports to support program planning, evaluation, and continuous improvement efforts
- collaborate cross-functionally to support the operational efficiency of the program office
- schedule pre-course meetings with faculty to assess support requirements and preferences
- oversee procurement and delivery of course materials, including books, cases, and syllabi, ensuring timely availability
- manage faculty needs within the Canvas platform, including setting up quizzes, distributing electronic files, and providing ongoing course management support
- provide continual assistance to faculty to ensure smooth operations and high-quality course delivery
- organize and oversee student-focused events that promote networking, peer interaction, and community building within the graduate programs
- coordinate aspects of classes including logistical arrangements such as scheduling, catering, IT, classroom support, and ensuring availability of necessary resources
- plan and execute a range of student events such as social hours, orientations, graduation ceremonies, guest speakers, and alumni gatherings
- continuously evaluate events and programs to identify areas for improvement, ensuring an enhanced and seamless student experience
- track and manage budgets to ensure fiscal responsibility and effective reconciliation of event expenses and payments
- assist with recruiting and admissions activities, engaging prospective students through various communication channels including phone, email, and in-person discussions
- support student onboarding and orientation processes, providing new students with key program information, academic policies, and platform training
- verify enrollment documentation, ensuring compliance with university regulations and assisting with overall student enrollment
- perform other duties as assigned to support the graduate program and the overall student experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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