Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $48,000.00
Work Schedule
Flexible
Benefits
generous time off
Retirement Plan
Health Insurance
Life insurance
long-term disability coverage
flexible spending accounts
Paid parental leave
Job Description
The Gerald R. Ford School of Public Policy at the University of Michigan is a distinguished academic institution dedicated to advancing public policy education and research. Renowned for its commitment to the public good, the Ford School strives to inspire and prepare leaders who are service-oriented, conduct transformational research, and collaborate on evidence-based policymaking. This prestigious school is part of one of the world’s foremost public universities, located on the vibrant Ann Arbor campus. The Ford School offers an intellectually stimulating and inclusive environment with a strong sense of community, driving innovative approaches to tackling local, national, and global challenges.... Show More
Job Requirements
- High school degree or an equivalent combination of education and experience
- 2+ years of relevant administrative or customer service experience
- Proficiency in office software and technology, such as MS Office, Google Suite, and Zoom
- Excellent verbal and written communication skills
- including the ability and commitment to working with a diverse community of students, faculty, staff and visitors of the Ford School and the University of Michigan
Job Qualifications
- High school degree or an equivalent combination of education and experience
- 2+ years of relevant administrative or customer service experience
- Proficiency in office software and technology, such as MS Office, Google Suite, and Zoom
- Excellent verbal and written communication skills
- ability and commitment to working with a diverse community of students, faculty, staff and visitors
Job Duties
- Provide administrative support to the Student and Academic Services office, including answering calls and email inquiries, handling mail, routing materials, ordering supplies, recruitment and travel arrangements, purchasing card (pcard) reconciliation, and scheduling
- Answer routine questions regarding admissions, fellowships, registration, and academic advising
- Be the primary receptionist for Weill Hall, welcoming and assisting all visitors to the school, answering general inquiries, and routing calls
- Work with the recruitment and admissions staff to organize admission application materials and to answer admissions mailbox questions
- Coordinate the graduate student worker's hours, help delegate their tasks, and guide communication between the student worker and the Student and Academic Services team
- Support Student and Academic Services events including orientation, Holiday Party, Spring Preview, and Commencement, as well as select Ford School and student organization events
- Help support the Public Policy and International Affairs (PPIA) Junior Summer Institute program, including scheduling events and purchasing supplies and food
- Help with tracking and reporting student data, including student demographics, enrollment, and benchmarking data
- Update Student and Academic Services web content as necessary
- Assist the academic advisor and registrar with course evaluations and registration
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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