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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,000.00 - $64,000.00
Work Schedule
Flexible
Benefits
Paid Time Off
store discounts
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
401k
College Tuition Assistance
Job Description
Total Wine & More is a leading retailer specializing in a vast array of adult beverages including wine, spirits, and beer, complemented by a knowledgeable and welcoming shopping environment. Established to cater to a diverse clientele, Total Wine & More has grown to become a trusted destination for customers seeking quality products, expert advice, and exceptional service. As a company, it emphasizes teamwork, professionalism, and customer satisfaction, continually striving to enhance the shopping experience through quality offerings and knowledgeable staff. The culture at Total Wine & More supports growth, development, and empowerment for its employees, creating a workplace where team... Show More
Job Requirements
- Must be 21 years of age or older
- Ability to walk, bend down repeatedly, and be on feet for 8 to 10 hours a day
- Ability to climb ladders and lift 50 lbs overhead and repeatedly
- May be exposed to various outdoor weather conditions during the workday
- High school diploma or equivalent preferred
- 1 to 3 years of retail experience with at least 1 year in a supervisory role
- Strong interpersonal and communication skills
- Experience with customer issue resolution and peer coaching
- Ability to work a flexible schedule including evenings and weekends
Job Qualifications
- High school diploma or equivalent preferred
- 1-3 years of experience with at least 1 year in a supervisory role within a retail setting
- Strong interpersonal skills and a team player mindset
- Experience resolving customer issues and coaching peers
- Familiarity with point-of-sale systems and inventory management software
- Ability to work a flexible schedule including evenings and weekends
Job Duties
- Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics
- Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues
- Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills
- Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
- Maintain store safety and cleanliness standards across the store
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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