Store Supervisor / Keyholder

Norwalk, CT, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Work Schedule

Flexible

Weekend Shifts

Benefits

Paid Time Off

store discounts

Medical insurance

prescription insurance

Dental Insurance

Vision Insurance

401k plan

College Tuition Assistance

Job Description

Our company is a dynamic and customer-focused retail establishment specializing in adult beverages and related products. We pride ourselves on delivering a distinctive and engaging shopping experience that combines an extensive selection of quality beverages with exceptional customer service. As a growing brand, we are committed to maintaining a strong presence in the retail market by fostering a culture of service excellence and operational efficiency.

We are currently seeking a Supervisor to join our store management team. This is a pivotal role that supports the management team in expanding our brand and enhancing the customer experience. The Supervisor... Show More

Job Requirements

Must be 21 years of age or older
High School Diploma or equivalent preferred
1-3 years of experience with at least 1 year in a supervisory role in retail
Strong interpersonal skills and team player mindset
Experience in resolving customer issues and coaching peers
Familiarity with point-of-sale systems and inventory software
Ability to work flexible schedule including evenings and weekends
Ability to walk, bend repeatedly and stand for 8-10 hours a day
Ability to climb ladders and lift 50 lbs overhead repeatedly
Ability to work in various outdoor weather conditions

Job Qualifications

High School Diploma or equivalent preferred
1-3 years of experience
1 plus year of proven experience in a supervisory role within a retail setting
Strong interpersonal skills
Team player mindset
Experience resolving customer issues and coaching peers
Familiarity with point-of-sale systems and inventory management software
Ability to work a flexible schedule including evenings and weekends

Job Duties

Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics
Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues
Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills
Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
Maintain store safety and cleanliness standards across the store
Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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