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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career growth opportunities
Training and development programs
Job Description
Scooter's Coffee is a renowned specialty coffee company that was established in 1998, rapidly establishing itself as one of the premier brands in the coffee industry. Known for its commitment to sustainably sourced ingredients and handcrafting every cup to perfection, Scooter's Coffee emphasizes quality and simplicity. The brand values integrity, love, humility, and courage, fostering a welcoming atmosphere and a culture dedicated to creating amazing experiences for customers. As one of the fastest-growing specialty coffee brands, Scooter's Coffee has made a mark by consistently delivering exceptional coffee and prioritizing meaningful connections with each person they serve. The company prides itself... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or retail environment preferred
- Ability to work flexible hours including early mornings, nights, weekends, and holidays
- Strong communication skills
- Ability to multitask and work in a fast-paced environment
- Basic math skills for cash handling
- Bilingual abilities a plus
- Ability to stand for extended periods
- Must be dependable and punctual
Job Qualifications
- Passion for people and Scooters Coffee products
- Knowledge of brand recipes and techniques
- Energetic, fast-paced, flexible work style
- Ability to work cooperatively in a team environment
- Ability to teach others and communicate effectively
- Strong problem-solving skills and attention to detail
- Desire to take on a leadership role in a growing company
Job Duties
- Ensure consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooters Amazing customer service experience
- Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush
- Assist the Store Manager in onboarding and training new team members
- Develop effective working relationships with team members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance
- Proactively seek opportunities to increase individual and team sales
- Understand and execute cash handling, point of sale system, and operational procedures in an accurate, consistent manner
- Ensure team members follow all health, safety, and sanitation guidelines
- Serve as a keyholder, following all opening and closing procedures
- Demonstrate punctuality, dependability, and adaptability
- Assist Store Manager with administrative duties as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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